I liked having choices at my destination, the pricing was better than the hotel website. Great service.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Wonderful customer service!!!
Kate was very prompt on helping me. The booking process was informative and easy.
0
Partager
AL
Anthony Liptrap
Vérifiée par Feefo
Philadelphia, PA
6 years ago
Ce que Anthony Liptrap a dit à propos de Suiteness:
Booking made easy
Easily found a nice hotel and booking was a breeze.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Quick confirmation, automatically linked to Caesars member account
Not eligible for self kiosk check-in but easy check-in at VIP check-in lounge. Great view from the penthouse. Excellent experience for the price!
0
Partager
JQ
Jennifer Quigley
Vérifiée par Feefo
6 years ago
Ce que Jennifer Quigley a dit à propos de Suiteness:
It was extremely loud early around 3 AM in the morning when the garbage pick trucks started -that lasted an hour. I asked for a quiet room and clearly this was not a quiet room.
Jeanna
Suiteness
6 years ago
We are so sorry to hear about the issue you are having with the noise! Since we are not on-site at the hotel, we highly suggest contacting the Front Desk or Manager to see if they can help with moving that room for you or offering any compensation. We always want you to have the best stay possible - we are not able to choose exact room numbers (your suite type is guaranteed!) as this is done by the hotel upon arrival based on their current occupancies, so again I am so sorry to hear the noise is making your stay less than expected! I have sent you a personal email as well to offer my direct help on this and let you know your Suiteness team is here to assist. Thanks!
0
Partager
HT
Hakim Taylor
Vérifiée par Feefo
6 years ago
Ce que Hakim Taylor a dit à propos de Suiteness:
Best booking service!
Excellent service, I will only book with Suiteness!
0
Partager
DC
Diane Cuthbertson
Vérifiée par Feefo
6 years ago
Ce que Diane Cuthbertson a dit à propos de Suiteness:
Always fabulous!
As always, fabulous service. They handle it all, leaving me worry free.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Booking was easy and the options were good. I have not spoken with concierge as of yet. The mobile app interface looks good, but I think the web site version could use a refresh
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Do not use for emergencies!!
Booking was easy. I needed a room because my mom was having a medical procedure and was expected to stay over night. The doctor then changed it and said they were sending her home. I tried to cancel...
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Kate
Suiteness
6 years ago
Since cancellation policies are set by the hotel and you have to agree to them before you book, there is little we can do since you agreed to the policies before you booked. I’m so sorry that your plans changed and that you weren’t able to cancel this reservation.
We do offer rates that are cancellable and I’d recommend next time if you are not certain of your travel plans that would be a better rate plan to book with so that you can be more flexible with your travel plans. Next time before you book, feel free to reach out to me or any concierge via our Live Chat or by calling 415-857-2359 to help clarify any booking policies.
If you have any questions any time, you can always reach us online at www.suiteness.com or by calling 415-857-2359. We’re always here to help and we want each of our guests to have the best experience possible :)
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Great site
Lowest price around after using promo code and quickly responded to a price difference discrepancy at the hotel and refunded me the difference in 24hrs of my initial complaint .
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
