Ce que Trusted Customer a dit à propos de Suiteness:
I thought I was getting a cool deal by booking through suiteness but then I found out I will be charged a 222.22 resort fee upon check in. I could have just booked it without using suiteness in that...
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Cherie
Suiteness
9 years ago
Hi Candace -
Thank you so much for your feedback and I am so sorry for the misunderstanding.
Much like many other booking websites, including booking directly, the resort fee is the only fee we would not be able to collect as it is a hotel fee. We list it at the bottom of every check-out page as well as in every confirmation page and email.
We aim to get the rates for you which is why we offer price match for every suite if you are able to find it lower anywhere else. More often than not, our rates are found lower than even booking directly. In addition, we are the only place online you are able to find guaranteed connecting options. :)
If you are able to find rates elsewhere, please reach out to us anytime at concierge@suiteness.com or (415) 857 - 2359 as we always want to make sure you are getting the best rates.
I am so sorry for that experience again and please let me know if there's anything I can do to help,
Cherie
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Partager
TC
Trusted Customer
9 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
loved the efficiency and responsiveness of the service staff.
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Partager
TC
Trusted Customer
Las Vegas
9 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Pretty, Pretty Good
The reservation was perfectly accomodating. The rooms provided us with more than enough space to enjoy ourselves. I would definitely use them again. I would have given 5 stars however in the...
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0
Partager
Mauvais
9 years ago
Great Service!
Such a great service! Having so many people traveling together, it can be difficult to get rooms together or with higher occupancy levels. My email inquiries were responded to quickly, and they...
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0
Partager
Mauvais
9 years ago
good rooms with views
Unlike other discounted hotel websites, hotel gave us good rooms with good views.
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Partager
Mauvais
9 years ago
Awesome Service for the Money!
Great service. My first time using it and I will definitely use it again and also recommend it to family and friends.
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Partager
TC
Trusted Customer
9 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Such an amazing staff that was willing to go above an beyond to ensure the best customer experience for my trip! Highly recommend and will definitely use them again in the future!!
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Partager
Mauvais
9 years ago
Everything was great
Great
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Partager
Mauvais
9 years ago
The staff was helpful and courteous.
There were a few problems and they worked to correct them immediately.
We will definitely stay here again.
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Partager
TC
Trusted Customer
9 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
