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Ruby Group Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ruby-group | Feefo

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lap

Bellshill

1 year ago

Date de l'achat : 11/10/2022

Insatisfait(e) de la livraison

Ce que lap a dit à propos de Ruby Group:

Keen to listen to customer comments and quick action to remedy

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your fence caps. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

William Mason

1 year ago

Date de l'achat : 28/10/2022

Satisfait(e) de la livraison

Ce que William Mason a dit à propos de Ruby Group:

Great service but fixings for roof shingles missing.

Delivered promptly, excellent driver and good communication. Just one minor hiccup. Two posts were incorrectly delivered to a house in a village two miles away. Fortunately the householder has a big...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Apologies again for the mishap, which has now been remedied for you. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 03/10/2022

Satisfait(e) de la livraison

Excellent company

Everyone you speak to are extremely helpful and want to help. When my wife and I have a project we always use Ruby for gates and fences. We have recommended them to everyone who has asked us about...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate and thank you for recommending us! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 21/10/2022

Satisfait(e) de la livraison

Better than average.

Good availability of products and sensibly priced and prompt delivery.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

John Hare

Ulverston

1 year ago

Date de l'achat : 24/09/2022

Satisfait(e) de la livraison

Ce que John Hare a dit à propos de Ruby Group:

Great product quality and better service!

Delivered superb quality door on time which is all that I could wish for. Not cheap but quality costs.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Philip H Philpott

1 year ago

Date de l'achat : 20/09/2022

Satisfait(e) de la livraison

Ce que Philip H Philpott a dit à propos de Ruby Group:

Good wood

Good wood Good delivery Good speed of response

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your shiplap. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Andy Bibby

1 year ago

Date de l'achat : 01/09/2022

Satisfait(e) de la livraison

Ce que Andy Bibby a dit à propos de Ruby Group:

Great item

Does what it’s supposed to do! Finishes the fence off nicely.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your capping rails. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Paul Hancock

1 year ago

Date de l'achat : 25/09/2022

Satisfait(e) de la livraison

Ce que Paul Hancock a dit à propos de Ruby Group:

Gate delivered intact, looks good and does the job.

Website easy to navigate and kept informed of delivery

Adam Fiddy

Ruby Group

1 year ago

Évaluations des produits

Paul Williams

1 year ago

Date de l'achat : 12/02/2024

Satisfait(e) de la livraison

Ce que Paul Williams a dit à propos de Ruby Group:

Recommended

Good product choice, informed of the progress of my order.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 18/02/2024

Satisfait(e) de la livraison

Médias téléversés

Voir tous les médias (1)

Made to measure gate

Ordered made to measure gate and some additional timber to finish a fence. Order arrived in under two weeks as expected. Have ordered timber before and had little issues. Timber sometimes arrives...

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Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate - it looks great! I have passed your feedback to our manufacturing team also. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

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À propos de Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

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01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Soutien à la clientèle

Voir tous les médias (196)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

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Ruby Group Évaluations

Featheredge Treated 150mm x 15mm - 1.8mAutres évaluations de ce produit (183)Voir le site Web du produitCould do with a set of plans for assembly and roof shingles, not just tell buyers it is available on the internet.

Extra Bottom Bar Diamond Brace Field GatesAutres évaluations de ce produit (3)Voir le site Web du produitExcellent product, good quality at a good price

Cant Rail Bracket - 2Autres évaluations de ce produit (2)Voir le site Web du produitNothing wrong with the product. Just wasn't suitable for for my purpose.

Croyde Mortise & Tenon Side Gate (Single) - 900mm / 2100mm / Hinged on the LeftAutres évaluations de ce produit (2)Voir le site Web du produitVery strong, well made door which is hung properly and will last many years.

Shiplap Treated Redwood 119mm x 12mm - 3.0MAutres évaluations de ce produit (257)Voir le site Web du produitIt’s wood . Used it as wood . It worked as wood

Rebated Fence Capping Rails - 2.4mAutres évaluations de ce produit (245)Voir le site Web du produitQuick postage, quality item.

Rebated Fence Capping Rails - 1.8mAutres évaluations de ce produit (245)Voir le site Web du produit.great item fits really well.

Instow Curved Tongue & Groove Side gate (1.8m High) - 1000mm / Hinge on the LeftAutres évaluations de ce produit (39)Voir le site Web du produitThis gate purchased to replace an equivalent gate. Fitted fine with no modifications. Coated with Golden oak and looking good. Was a reasonable price.

T&G - British Larch - 145mm x 19mmAutres évaluations de ce produit (12)Voir le site Web du produitGood solid wood, fits well together.

Featheredge Treated 150mm x 15mm - 2.4mAutres évaluations de ce produit (183)Voir le site Web du produitGood timber for project, some was slightly damp.

4" x 2" Pressure Treated Timber - 1.8mAutres évaluations de ce produit (101)Voir le site Web du produitGood timber for project, some was slightly damp.

3.0m 100mm x 100mm Treated Timber Posts - Default TitleAutres évaluations de ce produit (6)Voir le site Web du produitGood timber for project, some was slightly damp.

4" x 2" Treated Planed Square EdgeAutres évaluations de ce produit (1)Voir le site Web du produitGood timber for project, some was slightly damp.

Padstow Wooden Garden Featheredge Gate (2.1m High) - 1800mm / Hinge on the LeftAutres évaluations de ce produit (230)Voir le site Web du produitThe feathered edge quality is thin in parts and led to visible gaps and warping.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?