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Ruby Group Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ruby-group | Feefo

Afficher les 3,310 commentaires

Mauvais

1 year ago

Date de l'achat : 28/01/2024

Satisfait(e) de la livraison

Extremely helpful, a great experience.

Andrew

Dorset

1 year ago

Date de l'achat : 02/03/2024

Insatisfait(e) de la livraison

Ce que Andrew a dit à propos de Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

David Luscombe

1 year ago

Date de l'achat : 31/12/2023

Satisfait(e) de la livraison

Ce que David Luscombe a dit à propos de Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 22/02/2024

Satisfait(e) de la livraison

Wooden plank supply

Service & delivery was prompt and as promised.

Mauvais

1 year ago

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 05/03/2024

Satisfait(e) de la livraison

This order was delivered very quickly and in perfect condition. All my other dealings have been excellent with Ruby

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Sarah Brenton

1 year ago

Date de l'achat : 04/03/2024

Satisfait(e) de la livraison

Ce que Sarah Brenton a dit à propos de Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Panels Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 04/03/2024

Satisfait(e) de la livraison

Wood

Excellent.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Évaluations des produits

Harry Kelly

Portsmouth

1 year ago

Date de l'achat : 04/03/2024

Insatisfait(e) de la livraison

Ce que Harry Kelly a dit à propos de Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Mauvais

1 year ago

Date de l'achat : 03/03/2024

Insatisfait(e) de la livraison

Good service

I didn’t receive a response to my email but otherwise ok.

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you! Many thanks again Genei

Évaluations des produits

Peter Cavaciuti

1 year ago

Date de l'achat : 03/03/2024

Satisfait(e) de la livraison

Ce que Peter Cavaciuti a dit à propos de Ruby Group:

Great Service

Great service , responsive and knowledgable

Adam Fiddy

Ruby Group

1 year ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

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À propos de Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Tout lire

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Soutien à la clientèle

Voir tous les médias (196)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Pourquoi faire confiance aux avis de Feefo?

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Ruby Group Évaluations

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightAutres évaluations de ce produit (23)Voir le site Web du produitNice gate and looks well made.

Loglap Treated Redwood 119mm x 21mm - 3.0mAutres évaluations de ce produit (129)Voir le site Web du produitItems were exactly as promised and delivered on time.

6" x 1" Board - British Cedar - PlanedAutres évaluations de ce produit (20)Voir le site Web du produitThe boards were what I would expect for the price and expect from British grown Cedar.

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / LarchAutres évaluations de ce produit (1)Voir le site Web du produitexcellent quality and delivered quickly

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodAutres évaluations de ce produit (12)Voir le site Web du produitExcellent. All is good,..

Large Deluxe Decking PlanterAutres évaluations de ce produit (1)Voir le site Web du produitLovely well made planter.

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