Riviera Travel Évaluations

We are so pleased to hear that you had a beautiful holiday experience on the Burgundy, the River Rhone & Provence Cruise. It's wonderful to know that our staff made such a positive impression and that you are planning to travel with us again.

Thank you for your review. We're delighted to hear you enjoyed your trip to such a beautiful part of the world and appreciate you sharing your thoughts on the new ship. We'll certainly take your feedback regarding the lounge facilities and staircase access on board.

Thank you for your wonderful review of our Classical Spain holiday. We are delighted to hear that you found the holiday brilliant and well organised, and that our Tour Guide was helpful. It's also fantastic to know that the tours were well planned and informative, and that you had such positive group interaction. We truly appreciate you choosing Riviera Travel.

We are so glad to hear that you had such a wonderful experience on our Classical Spain tour, and that Charlene and our local guides were able to enhance your journey with their expertise and engaging commentary. It's fantastic to know that you appreciated the seamless flow of information and the depth of historical insight provided throughout your trip.

Thank you for taking the time to share your experience of the Burgundy, the River Rhone & Provence Cruise. We are delighted to hear that you enjoyed a wonderful holiday and that the ship's crew and all staff were welcoming, friendly, and helpful. It's also wonderful to know that you found the excursions well planned and interesting, with well-informed guides. We are pleased you enjoyed the excellent meals and French wines. We appreciate your recommendation.

We are delighted to hear that you enjoyed your Rhine Cruise to Switzerland, finding the accommodation, food, and service to be great, and that you appreciated the excursions.

We are so pleased to hear you enjoyed your Highlights of the Douro Valley & Salamanca River Cruise. Thank you for taking the time to share your experience with us.

We are so pleased to hear that you had a great holiday and that your experience onboard was enhanced by the excellent food, crew, and Riviera staff. It's wonderful to know that the air conditioning, Wi-Fi, and shore excursions also contributed to your enjoyment. We appreciate you sharing your feedback regarding the other elements of your trip and will certainly take your comments on board.

It's wonderful to hear that you had such an excellent week cruising the Seine on the Jane Austen and enjoyed your journey through Normandy. We're delighted you found the visits to Monet’s house and gardens interesting, and that the excursions and guides were generally very good. We appreciate you sharing your thoughts on the Taste of Normandy tour and your experience in Lisieux, and we note your comments regarding the bistro restaurant. It's fantastic to know that the Jane Austen itself was a beautiful boat with fabulous food and service, and that our staff across all departments, including your tour director Karim, were excellent. We are so pleased that you consider this another wonderful cruise with Riviera and that it is hard to fault.

Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the excursions, found the guides excellent, and were pleased with the comfort of your cabin and the ship's facilities. We are sorry that your arrival transfer, dining service and aspects of the cruise did not meet the high standards you have experienced on previous Riviera cruises. We also appreciate your comments regarding mobility considerations and the communication provided by the Tour Manager. Feedback such as yours is invaluable and has been shared with the relevant teams for review. We hope that, despite these frustrations, you returned home with many happy memories of the beautiful Rhône and Saône region.