As we have previously experienced with Riviera, the service was excellent.
We were concerned that just before our departure, Japan was hit by a typhoon, and they were quick to assure us of the...
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Riviera Travel
Riviera Travel
2 days ago
We are delighted to hear that you experienced such high standards of service and felt well-supported regarding the situation prior to your departure. Thank you for choosing us for your travel plans, and we look forward to welcoming you back again soon.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding The Best of Japan. We are delighted to hear that you had such a fabulous and unforgettable experience overall, though we note your comments about the time spent in Tokyo. We truly appreciate your support and hope to welcome you on another holiday with us soon.
Excellent on the trip. Knowledgable guides, calm, helpful and efficient travel rep. Less impressed with pre-trip service - kept hanging on the phone too long, not enough info in advance, eg no one...
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Riviera Travel
Riviera Travel
2 days ago
We are delighted that you enjoyed your trip and appreciated the excellent support from our guides and representatives. We have noted your feedback regarding the pre-trip communication and phone wait times, and we will use this to improve our preparation process for future guests.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the itinerary and found the experience to be well organised and rewarding.
A couple of our local guides could have been better, mostly they were great.
Riviera Travel
Riviera Travel
2 days ago
Thank you so much for your wonderful five-star review. We are delighted to hear that you had such a great time overall, and we appreciate your valuable feedback regarding your experience.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
We are delighted to hear that you enjoyed exploring new destinations on your tour and that our ship crew and team members provided such exceptional support throughout your journey.
Excellent from start to finish.
The staff on the ship were absolutely charming and very helpful.
Riviera Travel
Riviera Travel
2 days ago
We are delighted to hear that you had such a wonderful holiday and that our team provided such welcoming and helpful service throughout your time on board.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us following your holiday. We are delighted to hear that you had a wonderful time on board and created many happy memories. We also appreciate your helpful suggestions regarding the breakfast experience, and hotel location, and we will certainly take these comments on board as we continually strive to improve our guests' experiences.
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
We are delighted that you enjoyed your time on board and appreciated the wonderful scenery, dining, and service during your journey along the Douro. Thank you for sharing such positive feedback with us, and we look forward to welcoming you back on another trip in the future.
Pre travel communication could be improved re a more flexible luggage allowance system. We prefer cabin bags rather than hold but this was not an option. Clearer information about seat selection on...
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Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us. We are pleased that your overall experience was excellent, and we appreciate your helpful suggestions regarding our pre-travel communications, as we are always looking for ways to improve our service.
Évaluations des produits
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Riviera Travel
Riviera Travel
1 day ago
We are delighted to hear that you had such a wonderful time on your cruise along the Seine, enjoying the diverse excursions, entertainment, and the exceptional service provided by our crew.
We are delighted to hear that you experienced such efficient, knowledgeable, and helpful service with us. Thank you for taking the time to share your positive feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such a detailed and thoughtful review of your recent holiday with us. We are delighted to hear that you thoroughly enjoyed sailing on the tall ship, the wonderful itinerary, and the high standard of our guides, crew, and documentation. We also appreciate your constructive feedback regarding the pacing of certain excursions and the hotel arrangements at the end of the trip, which we will certainly take on board as we continually look to refine our guest experience.
Date de l'achat : 11/10/2026
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Rosemarie
Vérifiée par Feefo
GBR
2 days ago
Ce que Rosemarie a dit à propos de Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us and for rating your experience so well. We truly appreciate your support and look forward to welcoming you on another journey soon.
Évaluations des produits
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent tour of Classical Spain. We are delighted to hear that you found the arrangements well organised and that your tour manager contributed positively to your holiday. We do, however, note your comments about the dining experience at one of the hotels and will take your feedback on board as we continually review our standards.
Very good, questions answered before travelling. Electronic information sent well in advance.
Riviera Travel
Riviera Travel
2 days ago
We are delighted to hear that you felt well-prepared and supported prior to your departure, as ensuring our guests have all the necessary information ahead of time is very important to us.
Évaluations des produits
Médias téléversés
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Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday to Spain. We are delighted to hear that you had such a positive overall experience and appreciated the wonderful locations we visited. We also note your comments regarding the final hotel and will keep this in mind as we continually review our accommodations. We look forward to welcoming you on another journey with us soon.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.