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Riviera Travel Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

VA

Valerie

Vérifiée par Feefo

GBR

17 days ago

Ce que Valerie a dit à propos de Riviera Travel:

Great experience digging deeper in to Italy.

Loads of information provided and a very competent service received if you ring with a query.

Riviera Travel

16 days ago

Thank you for taking the time to share your feedback. We are delighted to hear that you found our service helpful and informative when getting in touch with us.

Évaluations des produits

Date de l'achat : 22/09/2026

0

Mauvais

Vérifiée par Feefo

17 days ago

Riviera holidays

Very well Organised we were very well looked after by Carolyn

Riviera Travel

16 days ago

Thank you for your wonderful feedback, and we are delighted to hear that you had such a well-organised experience and felt so well looked after.

Évaluations des produits

Riviera Travel

16 days ago

Thank you for sharing your detailed feedback with us. We are pleased to hear that your tour manager provided such attentive and friendly service throughout the trip, though we note your mixed feelings regarding the shipboard amenities and specific excursions. We appreciate your constructive comments as we continually work to improve our guests' experiences, and we hope to have the opportunity to provide a more seamless journey for you in the future.

Date de l'achat : 28/09/2026

0

Mauvais

Vérifiée par Feefo

1 month ago

GREAT HOST - *personal info removed Feefo*

*personal info removed Feefo* was an excellent ambassador for Riviera. Knowledgeable, good contacts, calm and capable.

Évaluations des produits

Date de l'achat : 13/09/2026

0

HA

harles

Vérifiée par Feefo

GBR

1 month ago

Ce que harles a dit à propos de Riviera Travel:

A not to be missed delightful Croatian cruise from Split to Zadar

very busy at the beginning but fell short of details for us towards the end

Riviera Travel

17 days ago

Thank you for your review. We are delighted to hear that you enjoyed your Croatian cruise and found it to be a delightful journey from Split to Zadar. Whilst it is pleasing to know that the holiday got off to a busy and engaging start, we were sorry to read that you felt the experience lacked the same level of detail and interest towards the end of the cruise. We appreciate your feedback and will ensure your comments are shared with the relevant team for review.

Évaluations des produits

Riviera Travel

17 days ago

Thank you for your 5* review ! We are delighted to hear that you enjoyed such a wonderful and relaxing time exploring the coast, from the beautiful destinations and enriching tours to the exceptional care provided by our crew and onboard guide. We do, however, acknowledge your feedback regarding the timing of your travel documents and the difficulties encountered with digital boarding passes, and we appreciate you bringing this to our attention.

Date de l'achat : 10/09/2026

0

Mauvais

Vérifiée par Feefo

1 month ago

Riviera Travel

17 days ago

Thank you for your 5* review!

Évaluations des produits

Date de l'achat : 18/09/2026

0

Mauvais

Vérifiée par Feefo

1 month ago

Service was second to none. Really impressed

Riviera Travel

17 days ago

Thank you for your 5* review! We are delighted to hear that you had such a wonderful experience with our service. Thank you for taking the time to share your positive feedback with us.

Évaluations des produits

Date de l'achat : 15/09/2026

0

Mauvais

Vérifiée par Feefo

28 days ago

Could be very enjoyable.

Very worrying that I was unable to contact you a few days before departure - waited all day for the promised call back. No assistance had been booked by you and Air France did try to help. *personal...

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Évaluations des produits

Date de l'achat : 18/09/2026

0

MI

Michael

Vérifiée par Feefo

GBR

1 month ago

Ce que Michael a dit à propos de Riviera Travel:

Good way to see Italy

Riviera excellent, British Airways awful.

Riviera Travel

17 days ago

Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an excellent experience with our services, though we regret that your journey with the airline did not meet your expectations. We value your input and hope to welcome you back again soon.

Évaluations des produits

Riviera Travel

17 days ago

Thank you for sharing such a detailed review of your trip. We are delighted to hear that you had an excellent holiday overall, enjoying the wonderful locations and excursions, alongside the support from our guide and driver. We also note your feedback regarding the airport departure and are pleased our guide could assist during that time, and we look forward to welcoming you on another journey in the future.

Date de l'achat : 07/09/2026

0

Mauvais

Vérifiée par Feefo

1 month ago

Happy Holiday

Good service. The tour manager helped us book a trip and gave us Good information

Riviera Travel

17 days ago

Thank you for your review! We are delighted to hear that you received such helpful service and valuable information from our tour manager during your booking experience.

Évaluations des produits