Thank you for your 5 star review.
We are so pleased to hear that you had such a positive experience with our service. It's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful 5* review.
We are so pleased to hear that you had a fantastic trip and enjoyed the excellent food, well-organised excursions, and the helpfulness of our tour staff on your Douro, Porto & Salamanca River Cruise. It's wonderful to know that your experience was so positive.
The team couldn't have done more to make this trip more comfortable.
Both crew and Riviera hosts worked extremely hard to ensure a lovely experience was had by all.
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback.
It is truly rewarding to know that our team's dedication ensured your trip was comfortable and enjoyable. We are delighted that both the onboard team and our Riviera hosts contributed to such a lovely experience for you.
We hope to welcome you again in the near future.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on the Seine Paris and Normandy River Cruise.
We are delighted to hear that you found the cruise excellent and enjoyed the variety of tours and events, particularly the visit to Monet's House and Garden. We're also pleased that the food and drink met your usual high standards. We appreciate you sharing your thoughts regarding the football coverage and this will shared with the relevant teams .
Date de l'achat : 21/07/2026
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Colin
Vérifiée par Feefo
GBR
1 month ago
Ce que Colin a dit à propos de Riviera Travel:
Amazing throughout
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that you had an amazing experience throughout your holiday.
It is particularly pleasing to know that every aspect of your cruise met your expectations, and we greatly appreciate you taking the time to share your feedback.
We look forward to welcoming you on board again for another memorable Riviera holiday in the future.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that you enjoyed the excellent service and dining on board, and that our attentive onboard team helped make your holiday so enjoyable.
Whilst low water levels necessitated changes to the planned itinerary, we are pleased that you appreciated the additional excursions arranged to enhance your experience. Our teams work hard to minimise disruption and ensure guests continue to enjoy a memorable holiday when unforeseen circumstances arise.
We hope to welcome you on another Riviera river cruise in the future.
Thank you for your 5* review.
It's wonderful to hear that you found your experience to be well organised with excellent communication. We very much appreciate you taking the time to share your feedback with us.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review!
We are delighted to hear that you had such a positive experience on our Rhine, Strasbourg and Heidelberg River Cruise. It's wonderful to know that you found excellence in all areas, from the itinerary and food to the staff and ambience.
We hope to welcome you again in the near future.
Thank you for your wonderful review. We are delighted to hear that you had a great trip and that every interaction with our team was a positive one.
Providing exceptional service at every stage of the customer journey is something we take great pride in, so it is especially rewarding to receive such kind feedback. We appreciate you taking the time to share your experience and look forward to welcoming you on another Riviera holiday in the future.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review.
We are delighted to hear that you enjoyed the itinerary, hotel and guided excursions, and that the visit to the spectacular Dolomites and the guided tour of Venice were particular highlights of your holiday.
While some days do involve longer journeys in order to experience these iconic destinations, it is pleasing to know that you found them worthwhile. We greatly appreciate your kind comments and hope to welcome you on another Riviera holiday in the future.
Thank you for your 5* review!
We are delighted to hear that you had an excellent experience with us from beginning to end. It's wonderful to know that you enjoyed both the food and the service during your Rhine, Strasbourg and Heidelberg River Cruise.
Thank you for your wonderful review. We are delighted to hear that you enjoyed your Douro cruise and that your experience was excellent throughout.
The Douro Valley is a truly special destination, and it is fantastic to know that your holiday met your expectations. We greatly appreciate your kind comments and thank you for choosing Riviera. We look forward to welcoming you on another memorable cruise in the future.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review
We are so pleased to hear that you had a wonderful cruise on the Douro River and that it was your best trip ever! It's fantastic that you enjoyed the scenery, the crew, the food and wine, and the excursions. We're also glad to know that the trips were punctual and that our drivers and guides provided knowledgeable insights. Thank you for sharing your positive experience with us.
Thank you for your glowing review! We are delighted to hear that you had such a positive experience.
Mauvais
1 month ago
Please modify the sentence re the gardens to:-
We loved the excursions but thought the gardens at Mateus Palace to be uncared for and in need of a great deal of attention.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review
We are so pleased to hear that you thoroughly enjoyed your holiday with us. It's wonderful to know that you found our organisation excellent, and that our staff were helpful and respectful. We are also delighted that you enjoyed the delicious food and that your room was cleaned beautifully each day. We appreciate your positive feedback on the excursions and your comments regarding the gardens.
We hope to welcome you onboard again in the future .
As someone who for medical reasons cannot fly, then trains or coaches are the only option. In the past to get to the Rhine river it was Eurostar to Brussels and then a coach journey (which was...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We appreciate that rail travel arrangements are particularly important for guests who are unable to fly, and we understand your concerns regarding the changes to the journey.
While travel arrangements are periodically reviewed to reflect operational requirements and rail network availability, we recognise that the current route may be less convenient for some guests, particularly when changing trains with luggage. We are sorry to learn that you found the journey more challenging and felt it did not offer the same level of comfort as previous travel arrangements.
Your comments are greatly appreciated, and we have shared your feedback with the relevant team as part of our ongoing review of travel options and the overall guest experience.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback.
We are so pleased to hear that you had an amazing trip, despite the challenges presented by the exceptionally low river levels. It's wonderful to know that our team was able to create a new itinerary at short notice that resulted in such a positive experience for you. We appreciate you acknowledging the efforts of our staff and Ellis, your cruise director.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.