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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very good very easy and easy to understand thank you

Mauvais

8 years ago

Reinvestment confusion.

Overall the system to choose to reinvest was OK but I wanted to reinvest the amount originally invested plus the interest from the maturing account. I was not able to do this because that amount of...

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Lisa

Paragon

8 years ago

Thanks for taking the time to give your feedback. We have also received feedback from other customers about this and are working hard to improve it.

Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

A good experience

Website is clear and fairly easy to navigate, but it's sometimes slow to respond. The automatic log-off after 5 minutes of inactivity is a very good feature (good for security; the times could...

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Lisa

Paragon

8 years ago

Thanks for taking the time to respond. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback and the comments that you have made around the automatic log-off.

Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to use website and great interest rates

Best interest rate on the market for comparable products, website very easy to use

Mauvais

8 years ago

Would recommend Paragon.

Easiest transfer ever of my current ISA to Paragon. Thank you.

Lisa

Paragon

8 years ago

Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback. Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to use website

Website easy to use though layout a bit clunky.

Mauvais

8 years ago

very good. easy to fill in all information required

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

An adviser, Jade, helped me log in for the first time. I had mistakenly gone to the wrong Paragon Bank. Perhaps you could warn new customers about this -- I should have looked for a .co.uk address...

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Lisa

Paragon

8 years ago

Thanks for responding. Customer service is central to what we do and we value your positive feedback and take on board your comments. Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to open the account

Easy to open my account and the welcome pack was received very quickly. First login worked well, as did the change of password.

Jemma

Paragon

8 years ago

Good Afternoon, Thanks for taking the time to respond. We’re always striving to improve our customer processes and online system and value your positive feedback. Kind regards Jemma

Trusted Customer

North Yorkshire

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Problem soon sorted

A money transfer from an outside account had been rejected and returned. I did not understand why. The person I spoke to on the phone (KATE) was very friendly, professional and helpful. She did not...

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