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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Rather irritating log-on procedure, especially when I kept being logged off

I would have given 5 stars but I kept being logged out before I had a chance to complete various tasks relating to my five different accounts.

Lisa

Paragon

8 years ago

Thanks for taking the time to give your feedback. We're sorry you were logged out before completing what you needed to on the system. We do set an automatic timeout as a way of safeguarding our customers but take on board your comments.

Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Quick accurate help

Very clear simple help which quickly solved problem with resetting password

Mauvais

8 years ago

Very easy to navigate

Yes I buy from them again

Mauvais

8 years ago

Website says one thing but email received says different

I wanted to transfer all of the money in one account to a new one. The Paragon website says I can do this but first have to open a new account. So I opened a new account and then received an email...

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Lisa

Paragon

8 years ago

Thanks for your feedback, since leaving your review we have made improvements to our confirmation of application email to make this clearer on how new accounts can be funded from an existing account.

Kind regards

Trusted Customer

Northampton

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Extremely customer friendly

Effective, straightforward and extremely customer friendly. This is my third year of investing with Paragon and I am delighted with every transaction which has been seamless. Nowadays, so many...

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Lisa

Paragon

8 years ago

Thankyou for your feedback. We’re always striving to improve our processes and online system to help customers apply for accounts and manage their savings so its great to here your positive feedback.

Kind regards

Mauvais

8 years ago

Excellent website. Very helpful and efficient answers to telephone queries.

Prompt and friendly service.

Mauvais

8 years ago

New Easy Access Account

So far, so good. The opening of the account online was an extremely quick and easy process. Transferred initial deposit to my new account and I was totally reassured when I received a text and email...

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Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I’m a fan.

I’m a fan. 4 years of experience now and all positive. I have had 3 different savings accounts and everything has gone swimmingly with all of them. Paragon are often on the Best Buy tables and having...

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Lisa

Paragon

8 years ago

Thanks for taking the time to respond. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback.

Kind regards

Mauvais

8 years ago

Really easy and straightforward account set up and management

Mauvais

8 years ago

Top Savings Rates Show Promise.

The interest rates are very competitive. When I phoned up, staff answered the phone quickly and were keen to help which was good. Unfortunately the online experience is only mediocre. The website...

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Lisa

Paragon

8 years ago

Thanks for taking the time to reply. Withdrawals are currently not guaranteed until the next working day, but this is something we're working on improving over the coming months.

Kind regards

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