We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
Mauvais
8 years ago
Good rates and customer service
When I ring up with a problem signing in it is dealt with very carmly and politely as it's always my mistakes !! I have just reinvested with you for 18 months this time as I got a reasonable rate and...
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Lisa
Paragon
8 years ago
Thanks for taking the time to respond, we value your feedback and will pass this onto our team.
Kind regards
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Partager
Mauvais
8 years ago
EFFICIENT ON LINE SERVICE
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Partager
TC
Trusted Customer
Wakefield
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Excellent
I love this bank - always good rates, very easy to understand and one of the best and easiest to use websites.
Lisa
Paragon
8 years ago
Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.
Kind regards
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Partager
Mauvais
8 years ago
Massive need for IT improvement--find a new IT company
The IT system you set up for transferring funds at maturity of my 1 year fixed savings account was a disaster! Far too confusing and complicated.
I spent an hour trying to transfer into your new 12...
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Lisa
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when selecting your options. If you would like to speak to us further, please contact us on 0800 052 2222
Kind regards
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Partager
Mauvais
8 years ago
The service was excellent and would recommend Paragon Bank to anyone.
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Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Excellent customer service
Had to speak to customer services after forgetting log in details. Amy was very patient, clear and concise. stayed on the line with this middle-aged technophobe until I was back into my account!
Lisa
Paragon
8 years ago
Thanks for taking the time to respond, we value your feedback and will pass this onto our team.
Kind regards
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Simple, quick and easy
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Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Very easy to open account. Website clearly set out, as are statements.
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Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
I have saved with Paragon twice.
A very easy to use website and the phone service is also very good.
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Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Easy and efficient service. Would recommend and use again
Lisa
Paragon
8 years ago
Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.
Kind regards
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.