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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Simple to use online savings

Easy to set up account. Kept me well informed throughout. Really helpful staff over the telephone when I forgot my login to my online account. The online account is nice and simple to use.

Lisa

Paragon

8 years ago

We're really pleased you have found setting up an account with us easy. Thanks for leaving your feedback about the team and we will pass this onto them.

Kind regards

Mauvais

8 years ago

Service was excellent no problems at all. Would recommend you to all my friends.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Couldn't do better.

very good and easy to use website. when i contacted them by phone answered immediately and the person was very clear spoken and helpful. cannot praise them enough.

Trusted Customer

Braintree

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Spot on detail

No problem in accessing the account and all information readily available

Mauvais

8 years ago

We are very happy to re-invest with the interest rate offered.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

It was easy to find what I wanted.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Difficulty renewing online.

I tried 3 days in a row to renew this bond and for the 1st 2 I was asked for my memorable date but was presented with letters rather than numbers. Otherwiswise the service has been very good.

Lisa

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now. Kind regards

Mauvais

8 years ago

Great customer service

Very efficient helpline. Promptly answered and issue rectified very quickly. Agent stayed online to ensure that account resolution worked after logging in again.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

need to change inactivity bots

kept being logged out of the site and a few weeks ago same thing

Lisa

Paragon

8 years ago

Thanks for leaving this feedback, We're sorry your having problems being logged out the system, we do have certain time limits for customers protection, but regulalry review these as part of our continuous improvements.

Kind regards

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Excellent service

Excellent service. Spoke to Charlotte on phone for help regarding transferring matured ISA and she was extremely polite and helpful. I then went on to complete transfer form on-line which was very...

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