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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

Scotland

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Customer service difficult to understand

Contact with customer service now appears to be someone in South Africa or thereabouts. I cannot hear them (too distant), nor understand the accent. I would like customer service in the country in...

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Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Accounts changed without notice

Our two savings accounts numbers have been changed by paragon without notifying us. This has caused us a great deal of difficulty when trying to log on to our accounts. We eventually had to...

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Lois

Paragon

3 years ago

We're sorry to hear that you've experienced a problem with your accounts and we're glad that Emily was able to help you to put things right again. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Mauvais

3 years ago

Great all round home for one's savings

Easy to follow web-pages, Great rates of interest, a good choice of accounts and all very clearly presented information.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Customer Service Help

Unusually I needed to speak to a customer advisor. They were extremely helpful, clear with their information & patient. My query was dealt with quickly & most satisfactorily.

Mauvais

3 years ago

Your customer adviser was extremely helpful and professional

Lois

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Roger LynchTrusted Customer

Halesowen

3 years ago

Ce que Roger LynchTrusted Customer a dit à propos de Paragon:

I have tried to renew my 1 yr. ISA but was to that I have to leave 1000:00 pounds in the account or close. I have tried to find out if I can transfer my existing account now, to a higher paying on...

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Trusted Customer

Kings Lynn, Norfolk, U.K.

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Straight forward with a good interest rate.Never had any problem with them.

Mauvais

3 years ago

Excellent, very easy to use web site and straight forward instructions

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

PARAGON COMPUTER SYSTEM MALFUNCTION

Make your online system function properly. A SITE ERROR occurs every time I try to close an account or to transfer one of my Paragon ISAs into another of my Paragon ISAs.

Lois

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you'd like to speak to us to discuss your transfer, please get in touch through our usual customer service channels.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Good online service. Easy website navigation.

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