My order has not arrived and I am still awaiting a reply from Millets regarding this
R Kelley
Millets
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have dealt with this and issued a replacement.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
Poor delivery 10 days later than Hermes asked us to wait in for the delivery
R Kelley
Millets
6 years ago
Hi David,
Thank you for leaving this review.
I am sorry to hear that your order arrived later than expected.
As is advised on our website, standard delivery is currently a 7 working days service.
Looking at this order though, I can see that delivery did occur within this time frame.
If you require anything further though, you can email our team at customercare@millets.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.