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Millets Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

6 years ago

Easy to use site with good search filters. Delivery took longer than normal, but that was expected and clearly explained before ordering. Tracking the parcel was good and the goods were as...

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Évaluations des produits

Date de l'achat : 11/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Wrong sizing

Inaccurate sizing information so product returned. Hope the refund doesnt take too long.

R Kelley

Millets

6 years ago

Hi Simon, Thank you for taking the time to leave this review. I am sorry to hear that you were unhappy with the sizing of your recent purchase. Looking into this, I can see that your return has been received and refunded. Please be assured your feedback is appreciated though as it ultimately helps us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 13/04/2020

0

Mauvais

6 years ago

Good service allround

No problems with ordering, payment or dispatch. Arrived in good order and fit for use.

Évaluations des produits

Date de l'achat : 13/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Terrible

Terrible Took ages to dispatch item then courier didn’t deliver Trying to get a refund is a joke

R Kelley

Millets

6 years ago

Hi Roger, Thank you for leaving this review. I am sorry to hear that you were unhappy with the experience you had recently. If you still require assistance with this, you can email our team at customercare@millets.co.uk for help. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Date de l'achat : 13/04/2020

0

Mauvais

6 years ago

Haven’t received it yet!!!!

More reliable delivery service

R Kelley

Millets

6 years ago

Hi there, Thank you for taking the time to leave this review. I am sorry to hear that you didn't receive your order as expected. Looking into this, I can see that our Customer Care Team have already dealt with this. I would like to thank you for this feedback though as it ultimately helps us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 13/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

I bought 2 pairs of Bridgedale ladies socks as they are so comfortable. These socks also wash so well and are hard wearing.

Évaluations des produits

Date de l'achat : 13/04/2020

0

Mauvais

6 years ago

First class company and product.

First class service. Even with the coronavirus they still filled my order and delivered it promptly.

Évaluations des produits

Date de l'achat : 13/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Good product , just reduce the time you spend trying to persuade me I want

It would have been 5 but the repetitiveness of the pop ups even after I bought is now starting to do my head in.

R Kelley

Millets

6 years ago

Hi Keith, Thank you for leaving this review. I am sorry to hear that you are unhappy with the contact you've received. I would like to thank you for this feedback as it ultimately helps us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 13/04/2020

0

Mauvais

6 years ago

No confirmation email received. Resulted in placing 2nd order as thought first hadn't been received. (No email received for 2nd either) No option to cancel order once submitted, had to follow...

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R Kelley

Millets

6 years ago

Hi there, Thank you for leaving this review. I am sorry to hear that you were unhappy with your recent experience. We do advise that you contact our Customer Care Team if you experience any issued so that they can look into that for you. If you do require anything further, you can email them at customercare@millets.co.uk for help. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 12/04/2020

0

Mauvais

6 years ago

Great boots, poor delivery.

My wife loves the boots, very easy to break in and no blisters. Delivery was very slow at around 3 weeks. Allowing for the inevitable Covid 19 delays, all it needed was an email to state the delay...

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R Kelley

Millets

6 years ago

Hi there, Thank you for taking the time to leave this review. I am sorry to hear that your order was received later than expected. Although we do aim to have all orders delivered within 7 working days, some delays are possible. I have had your delivery charge refunded due to this delay back to your original payment method. I would like to thank you for this feedback though as it does help us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 12/04/2020

0

Millets Évaluations

Peter Storm Ps Graphic Tee Navy LblPlus d'avis sur ce produitVoir le site Web du produitGood quality, nice fit, good price.

Peter Storm Ps W Angel Tee Stripe NvyPlus d'avis sur ce produitVoir le site Web du produitGood quality, nice fit, good price.

Hi Tec Ht M Quadra Classic Tp/OrPlus d'avis sur ce produitVoir le site Web du produitGreat fit, comfortable shoe, great value.

Hi Tec Ht W Saunter Wp TauPlus d'avis sur ce produitVoir le site Web du produitGood fit, comfortable shoe, great value

Salomon Socks Sal M 2pk Merino MgyPlus d'avis sur ce produitVoir le site Web du produitHope the re ordered pair are right this time

Eurohike Eh Traverse As PolePlus d'avis sur ce produitVoir le site Web du produitFit for use and we'll constructed. Came well packaged.

Peter Storm Ps M 3pk Esntl Sk GryPlus d'avis sur ce produitVoir le site Web du produitExcellent socks as per usual

Bridgedale Bd W Md Hk Cmft PurPlus d'avis sur ce produitVoir le site Web du produitI bought 2 pairs of ladies Bridgedale socks. These socks are so comfortable and wash well.

Technicals Ttb Aqua Ii 35+5 BlkPlus d'avis sur ce produitVoir le site Web du produitDoes exactly what it says. It was slightly more difficult to get into the internal departments but I cannot fault millets.

Brasher Brs M Strtch Trs KhkPlus d'avis sur ce produitVoir le site Web du produitWould have been 5 but the regularity of pop ups is now doing my head in. I know what I want, dont try to persuade me otherwise!!!!!

The North Face Tnf M Tch Tank BlkPlus d'avis sur ce produitVoir le site Web du produitGood price, good quality.

Peter Storm Ps W Caldbeck Wp BrnPlus d'avis sur ce produitVoir le site Web du produitComfortable, no difficult break in period. Time will tell the rest.

Comment les avis de Feefo sont-ils recueillis?

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