Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,144 commentaires

Mauvais

Vérifiée par Feefo

3 years ago

Bespoke itinerary- listen to customer need

5* service. Listen to what is important to you and come up with great options. Tailored to requirements. Have been with Kuoni before and service extends to whilst you are on holiday.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 25/05/2023

Mrs Mary Cameron

Vérifiée par Feefo

3 years ago

Ce que Mrs Mary Cameron a dit à propos de Kuoni:

Very friendly and helpful

Jamie was extremely helpful and we have booked with Kuoni in the past. Very impressive

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 30/05/2023

Mauvais

Vérifiée par Feefo

3 years ago

Best company to go on holiday with.

Beautiful new store in Liverpool One, felt very welcome and the staff are extremely knowledgeable and friendly. Jane Griffiths the store manager was fantastic.

Jane

Kuoni

3 years ago

Dear Peter & Sandra, Thanks so mcuh indeed for your lovely comments. Best wishes, Jane & team x

Date de l'achat : 29/05/2023

Mauvais

Vérifiée par Feefo

3 years ago

Josie was able to give us different suggestions based on what we wanted and took the time to present the different options in terms of travel times and prices. She even adjusted these a couple of...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Josie that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 27/05/2023

Mrs Sharon Cook

Vérifiée par Feefo

3 years ago

Ce que Mrs Sharon Cook a dit à propos de Kuoni:

Five stars ⭐️⭐️⭐️⭐️⭐️

Gemma and Kay were amazing, nothing was too much trouble. They answered all our questions in full (we had a lot of questions !!! ) and helped us pick our perfect holiday. We would definitely...

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Gemma

Kuoni

3 years ago

Date de l'achat : 28/05/2023

Mauvais

Vérifiée par Feefo

3 years ago

Fantastic service with Faye! Great communication post booking and really looking forward to going abroad and working with her in the future for future holidays!

Katie

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Faye. Your praise will be shared with her and the team. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us and any future travel plans.

Date de l'achat : 28/05/2023

Mr Glyn Bayley

Vérifiée par Feefo

Cheltenham

3 years ago

Ce que Mr Glyn Bayley a dit à propos de Kuoni:

Great service

Amy was very knowledgeable and helped us find exactly what we were looking for. Could not be happier with the service and advice provided.

Victoria

Kuoni

3 years ago

Date de l'achat : 25/05/2023

Mauvais

Vérifiée par Feefo

3 years ago

Mary Janiec told us about a special offer

Mary Janiec knew we were interested in a specific cruise and she told us about a special offer. Kirsty Faulks booked it for us very quickly.

Mary

Kuoni

3 years ago

Thank you so much for your kind review. I am so pleased you took us up on my suggestion and booked the cruise with Kirsty in store. We trust you will have an amazing time on Silverseas - am off next week so will let you know how I get on and any top tips!

Date de l'achat : 27/05/2023

Mr Frederick Pye

Vérifiée par Feefo

St helens

3 years ago

Ce que Mr Frederick Pye a dit à propos de Kuoni:

Maldives Again

Always looked after by Sam at the Liverpool store , always outstanding service and we trust her 100% the staff at this store are the main reason we keep on re booking with Kuoni

Jane

Kuoni

3 years ago

Dear Fred, Thanks so much for your kind words and it always our pleasure to see you & Karen. Best wishes, Jane

Date de l'achat : 27/05/2023

Mauvais

Vérifiée par Feefo

3 years ago

Pleasant and relaxed. Not pushed or hurried.

Victoria

Kuoni

3 years ago

Date de l'achat : 27/05/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Feefo Ecolabels

Voir 3 plus de badges

Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?