Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mrs Jillian Moore

Vérifiée par Feefo

Surrey

3 years ago

Ce que Mrs Jillian Moore a dit à propos de Kuoni:

Friendly and knowledgable... the perfect travel expert!

I was searching through the internet looking for a perfect holiday for my husband's BIG birthday next year and was getting lost down a rabbit hole of choice. Luckily I stumbled across the Kuoni...

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James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 08/07/2023

HAYS TRAVEL

Vérifiée par Feefo

3 years ago

Ce que HAYS TRAVEL a dit à propos de Kuoni:

always very help full

always book long haul with kuoni always full of knowledge and very helpfull

Kerry

Kuoni

3 years ago

Date de l'achat : 06/07/2023

Mr Ian Maxey

Vérifiée par Feefo

3 years ago

Ce que Mr Ian Maxey a dit à propos de Kuoni:

Very friendly service and attentive to detail, able to answer all of my questions

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Josie and Jamie who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 09/07/2023

Mr John Linton

Vérifiée par Feefo

3 years ago

Ce que Mr John Linton a dit à propos de Kuoni:

Superb service

Bekki at kuoni Manchester was so helpful. She went to great efforts to resource tour destinations and plan our California tour. Highly recommended

Date de l'achat : 13/06/2023

Mrs Sommer Clark

Vérifiée par Feefo

3 years ago

Ce que Mrs Sommer Clark a dit à propos de Kuoni:

Excellent

We booked our honeymoon with Kuoni and it was the best decision! We went in there first with only the places of where we wanted to go and came out with a full itinerary. The staff were so welcoming...

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Susan

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Stephen that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 08/07/2023

Miss Daisy Morgan

Vérifiée par Feefo

3 years ago

Ce que Miss Daisy Morgan a dit à propos de Kuoni:

Great experience

Would definitely book again, very helpful staff and incredible holidays on offer.

Date de l'achat : 02/07/2023

Mrs Lynn Lavers

Vérifiée par Feefo

3 years ago

Ce que Mrs Lynn Lavers a dit à propos de Kuoni:

Great advice

Kerry was very helpful and knowledgeable and able to advise where to book, type of accommodation and which flights to choose.

Leigh

Kuoni

3 years ago

Hello Lynn, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind regards Leigh

Date de l'achat : 04/07/2023

Mr Graham Taylor

Vérifiée par Feefo

3 years ago

Ce que Mr Graham Taylor a dit à propos de Kuoni:

Excellent

Because Nicole from the store was very knowledgable and helpful

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 04/07/2023

Mauvais

Vérifiée par Feefo

3 years ago

Professional friendly service.

Cheryl

Kuoni

3 years ago

Date de l'achat : 08/07/2023

Mauvais

Vérifiée par Feefo

3 years ago

Help given when needed most

Excellent service. Good advice re hotels. Everything booked. A pleasure. I needed help to book a weekend away as a surprise for my wife and it all worked well

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 01/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

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Feefo Ecolabels

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Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?