Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,157 commentaires

Mauvais

Vérifiée par Feefo

3 years ago

Excellent

Excellent service from start to finish. Friendly, helpful advice from knowledgeable Kuoni Travel Expert who made the whole process of booking straight forward and easy. Good communication...

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Calum

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. I will share this with my colleague that looked after you. We look forward to assisting you in the future too.

Date de l'achat : 10/07/2023

Mrs Alison Jenkinson

Vérifiée par Feefo

3 years ago

Ce que Mrs Alison Jenkinson a dit à propos de Kuoni:

Friendly andHelpful

Super friendly and helpful Chelsea helped us book , explaining all aspects and worked hard to give us a good price

Holly

Kuoni

3 years ago

Dear Alison, Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date de l'achat : 09/07/2023

Mrs Lesley Urbanowski

Vérifiée par Feefo

3 years ago

Ce que Mrs Lesley Urbanowski a dit à propos de Kuoni:

The consultants were efficient, helpful and pleasant

I would recommend Kooning and would book with them again as there is a vast choice of holiday destinations.

Jane

Kuoni

3 years ago

Dear Lesley, Many thanks indeed for booking with us again and your lovely comments. It's our pleasure to help you. Best wishes, Jane

Date de l'achat : 08/07/2023

Mr Mark Skitt

Vérifiée par Feefo

3 years ago

Ce que Mr Mark Skitt a dit à propos de Kuoni:

Very knowledgeable over the holiday resort you pick

Jane

Kuoni

3 years ago

Hi Mark, Thanks so much indeed for your lovely feedback and it was our pleasure to arrange your holiday. Best wishes, Jane & Sam

Date de l'achat : 08/07/2023

Mauvais

Vérifiée par Feefo

3 years ago

5* Service

Stephen has been so helpful from start to finish and a true asset to Kuoni.

Susan

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Stephen and the team in Reading that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 14/07/2023

Mr Stuart Thomas

Vérifiée par Feefo

3 years ago

Ce que Mr Stuart Thomas a dit à propos de Kuoni:

Amazing holiday booked with minimal fuss and at short notice

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Jo who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 13/07/2023

Mrs Tracy Simpson

Vérifiée par Feefo

3 years ago

Ce que Mrs Tracy Simpson a dit à propos de Kuoni:

Cambridge store amazing as always

Faye and Katie always happy to greet you and make you time in store enjoyable and go thro best way to book what we wanted . With suggestions and advise as what when who why ect and each has a...

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Katie

Kuoni

3 years ago

Thank you so much for your review. We love booking your holidays and always look forward to discussing your future adventures!

Date de l'achat : 09/07/2023

Mr Graham Johnson

Vérifiée par Feefo

3 years ago

Ce que Mr Graham Johnson a dit à propos de Kuoni:

Always a pleasure to talk to Alex manageress

They know what I need

Date de l'achat : 12/07/2023

Mauvais

Vérifiée par Feefo

3 years ago

Very helpful

Very friendly & helpful service. Made us feel welcomed. Incredibly helpful and very thorough and gave us plenty of options to choose from when we booked our holiday.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 07/07/2023

Mr Craig Barclay

Vérifiée par Feefo

Aberdeen

3 years ago

Ce que Mr Craig Barclay a dit à propos de Kuoni:

Honeymoon booking

Excellent service, very knowledgeable agents. Made our visit to book our honeymoon special with a nice glass of champagne

Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 08/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Feefo Ecolabels

Voir 3 plus de badges

Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

Voir les autres badges

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?