Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mr Ronald Childs

Vérifiée par Feefo

3 years ago

Ce que Mr Ronald Childs a dit à propos de Kuoni:

Ricky was very friendly and helpful

Ricky

Kuoni

3 years ago

Hello Ronald Thank you for your feedback and kind words about Ricky. We very much appreciate you allowing us to craft your holidays each year. Thank you again. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date de l'achat : 26/07/2023

Bowskill

Vérifiée par Feefo

Sheffield

3 years ago

Ce que Bowskill a dit à propos de Kuoni:

Really helpful, excellent knowledge, a very enjoyable experience

Date de l'achat : 22/07/2023

Grammsy

Vérifiée par Feefo

Merseyside

3 years ago

Ce que Grammsy a dit à propos de Kuoni:

Quick, efficient

Efficient and very helpful. Polite and came away with a perfect destination package.

Jane

Kuoni

3 years ago

Dear Susan, Many thanks indeed for your kind words. Best wishes, Jane & Sam

Date de l'achat : 21/07/2023

Greg Buchanan

Vérifiée par Feefo

3 years ago

Ce que Greg Buchanan a dit à propos de Kuoni:

Ask and he shall deliver.

I have always dealt with Chris when booking holidays. He makes the experience so easy and stress free and nothing is ever an issue. He remembers us from previous bookings which makes us feel that...

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Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 25/07/2023

Mr Martin King

Vérifiée par Feefo

3 years ago

Ce que Mr Martin King a dit à propos de Kuoni:

Great booking experience

We booked with Jayne Crowther, she was friendly, very knowledgeable and was able to price up different variations of our holiday until we found the perfect fit.

Holly

Kuoni

3 years ago

Dear Martin Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date de l'achat : 25/07/2023

Mr David Orme

Vérifiée par Feefo

3 years ago

Ce que Mr David Orme a dit à propos de Kuoni:

Wonderful polite and friendly young lady who helped us book our holiday Nicole was very helpful and took her time to make sure everything was right for us

Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Nicole crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 25/07/2023

Mrs Karen Irving

Vérifiée par Feefo

3 years ago

Ce que Mrs Karen Irving a dit à propos de Kuoni:

Brilliant customer service from Emma Gant

Emma Gant was absolutely superb - giving her 5*, but 2 days later I still don't have email confirmation of our holiday

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Emma who crafted your Holiday. Additionally, Emma will be in touch regarding your confirmation. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 25/07/2023

Mr Richard Roper

Vérifiée par Feefo

3 years ago

Ce que Mr Richard Roper a dit à propos de Kuoni:

Cassie was top class in every way. She was well informed, cheerful but not pushy.

Holly

Kuoni

3 years ago

Dear Richard Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date de l'achat : 21/07/2023

Ms Claire Jefferson

Vérifiée par Feefo

3 years ago

Ce que Ms Claire Jefferson a dit à propos de Kuoni:

Linda was very patient, knowledgeable and friendly. She made sure that our holiday was tailored to our needs.

Date de l'achat : 23/07/2023

Mr Jeremy Clifford

Vérifiée par Feefo

3 years ago

Ce que Mr Jeremy Clifford a dit à propos de Kuoni:

Great Service, Great Offerings

This is only the second time I have booked via Kuoni, the first time just before lock down. Am really happy with the service and the package we have purchased, the experience was very pleasant,...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared Melanie that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 22/07/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Feefo Ecolabels

Voir 3 plus de badges

Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?