Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,163 commentaires

Mr Andrew Youngman

Vérifiée par Feefo

3 years ago

Ce que Mr Andrew Youngman a dit à propos de Kuoni:

Service second to none

Requested multiple requests, which were dealt with in a speedy manner. Booked holiday and the agent was most helpful

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 07/08/2023

Mrs Anne Lowndes

Vérifiée par Feefo

3 years ago

Ce que Mrs Anne Lowndes a dit à propos de Kuoni:

Good friendly service

Jack is very knowledgeable and interested in our requests

Date de l'achat : 04/08/2023

JOURNEY THE WORLD

Vérifiée par Feefo

3 years ago

Ce que JOURNEY THE WORLD a dit à propos de Kuoni:

Jane Case was brilliant !

Cheryl

Kuoni

3 years ago

Date de l'achat : 08/08/2023

Mr Cian Feehan

Vérifiée par Feefo

3 years ago

Ce que Mr Cian Feehan a dit à propos de Kuoni:

Great booking experience

Extremely happy with our recent experience booking our Honeymoon with KUONI. They had been recommended by a friend and we couldn't be happier with our package. The accommodations and services planned...

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Holly

Kuoni

3 years ago

Dear Cian Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Honeymoon with us. Many congratulations to you both!! Best wishes Holly

Date de l'achat : 03/08/2023

Mr Nigel Dale

Vérifiée par Feefo

3 years ago

Ce que Mr Nigel Dale a dit à propos de Kuoni:

Charlotte provided expert guidance to deliver what we were looking for

Charlotte at Kuoni Chester could not have been more helpful. She understood from the outset what we wanted and carefully guided us to the right outcome. What was really useful is that she was honest...

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Charlotte

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 01/08/2023

Ms Anne Claypole

Vérifiée par Feefo

3 years ago

Ce que Ms Anne Claypole a dit à propos de Kuoni:

Honeymoon booking

Really great service, we were booking our honeymoon and asked for lots of options and Cassie was really helpful.

Holly

Kuoni

3 years ago

Dear Anne Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Honeymoon with us. Many congratulations to you both! Best wishes Holly

Date de l'achat : 07/08/2023

Mr Paul Reynolds

Vérifiée par Feefo

3 years ago

Ce que Mr Paul Reynolds a dit à propos de Kuoni:

Made you feel very welcome and so helpful

Very polite very professional. Very helpful. Could not fault anyone there Kerry who dealt with us was really good. Will book with you from now on

Leigh

Kuoni

3 years ago

Dear Mr Reynolds, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.Kind regards Leigh - Kuoni Southampton

Date de l'achat : 06/08/2023

Miss Jessica Scott

Vérifiée par Feefo

3 years ago

Ce que Miss Jessica Scott a dit à propos de Kuoni:

5 star

Very friendly and helpful staff. Would definitely recommend

Laura

Kuoni

3 years ago

Date de l'achat : 06/08/2023

Mrs Angela Harrison

Vérifiée par Feefo

3 years ago

Ce que Mrs Angela Harrison a dit à propos de Kuoni:

Michael whom dealt with us was so informative, Polite did not rush us, He is an absolute bonus to your company, Will go to your shop again

Laura

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Michael , that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 06/08/2023

Ms Marta Skelac

Vérifiée par Feefo

3 years ago

Ce que Ms Marta Skelac a dit à propos de Kuoni:

Booking a tour

Mrs Amy Batchelor was extremely helpful and pleasant to talk to. She was very attentive and interested in my opinion and wishes. Coordination with the second party, Explorer, ran smoothly and all my...

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Leigh

Kuoni

3 years ago

Dear Ms Skelac, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.Kind regards Leigh - Kuoni Southampton

Date de l'achat : 06/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Feefo Ecolabels

Voir 3 plus de badges

Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

Voir les autres badges

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?