Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,165 commentaires

Mrs Angelika Aldona

Vérifiée par Feefo

3 years ago

Ce que Mrs Angelika Aldona a dit à propos de Kuoni:

Maldives, Honeymoon

My husband and I visited Kuoni office few days ago to book our honeymoon. The team was very friendly, knowledgeable and offered a great advise. We booked Kuramathi Island in the Maldives, and...

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Chris

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 19/08/2023

Mr James Clayton

Vérifiée par Feefo

3 years ago

Ce que Mr James Clayton a dit à propos de Kuoni:

Excellent experience

Chelsea Webb was extremely professional, friendly and helped me arrange and book a holiday for 8 people. She called exactly when she said she would, and spent a bunch of time trying to match a better...

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Holly

Kuoni

3 years ago

Dear James, Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date de l'achat : 17/08/2023

Mrs Sarah Schofield

Vérifiée par Feefo

3 years ago

Ce que Mrs Sarah Schofield a dit à propos de Kuoni:

Extremely efficient, knowledgeable and quick. Booked a holiday within an hour.

Melissa

Kuoni

3 years ago

Hi Sarah, Thank you for your lovely feedback. I have sent this through to Amy so she can see too, please let us know if you need anything before you travel. I hope you are looking forward to your fantastic holiday.

Date de l'achat : 19/08/2023

Dr Aisha Laskor

Vérifiée par Feefo

3 years ago

Ce que Dr Aisha Laskor a dit à propos de Kuoni:

Very friendly. Spent a lot of time looking into our needs and dealing with alternative options. Didn’t mind that we went for the original plan!

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Louis Hannis, the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 14/08/2023

Mr Paul Sparks

Vérifiée par Feefo

3 years ago

Ce que Mr Paul Sparks a dit à propos de Kuoni:

Excellent advice and service given

Excellent service provided by very professional knowledgeable staff. We were given all the information required to choose the perfect holiday location and hotel and flight package. We would...

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Nicole

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Mel the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 14/08/2023

Mr Stuart Chapman

Vérifiée par Feefo

3 years ago

Ce que Mr Stuart Chapman a dit à propos de Kuoni:

Great experience with people who know their product

Entered and chatted to Dev about what we’d like to do and about an hour later he’d produced what will be the holiday of a lifetime. Knowledgable on his subject but really keyed into making it an...

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Date de l'achat : 19/08/2023

Mr David Withers

Vérifiée par Feefo

3 years ago

Ce que Mr David Withers a dit à propos de Kuoni:

Charlotte at Kuoni was very helpful, knowledgeable and patient as we worked out what suited us best

Holly

Kuoni

3 years ago

Dear David Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Best wishes Holly

Date de l'achat : 18/08/2023

Mrs Lynn Meldrum

Vérifiée par Feefo

3 years ago

Ce que Mrs Lynn Meldrum a dit à propos de Kuoni:

Anniversary Holiday

After an initial visit to our local agent we decided on a holiday. This was then booked over the phone with same agent Nicola who went through everything in detail.

Laura

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Nicola, that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 18/08/2023

Mr John Ward

Vérifiée par Feefo

3 years ago

Ce que Mr John Ward a dit à propos de Kuoni:

Maldives holiday

The Kuoni representative was well informed, polite, helpful and all one could ask for always looking for alternatives which could benefit our holiday.

Date de l'achat : 17/08/2023

Mr Dominic Smith

Vérifiée par Feefo

3 years ago

Ce que Mr Dominic Smith a dit à propos de Kuoni:

Michael-Nottingham branch

Michael helped me find exactly what I was looking for and cheaper than some other companies he has also kept me informed throughout the booking process

Richard

Kuoni

3 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 07/08/2023

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Feefo Ecolabels

Voir 3 plus de badges

Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

Voir les autres badges

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?