Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

7 months ago

The agent in the Cheltenham office (Jessica Millard) was extremely helpful and informative. Nothing seemed too much trouble.

Arron

Kuoni

7 months ago

Thank you so much for your review. As the Assistant Manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans. Best Wishes Arron Mitchell Assistant Manager

Date de l'achat : 20/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

Sadie was fabulous in helping put together our incredible honeymoon. Nothing was too much trouble and was very knowledgeable about the places we were investigating. Both she and Kerry are amazing at...

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Kerry

Kuoni

7 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Both myself and Sadie are delighted that you feel you have received great customer service and I will be sure to let Sadie know your feedback. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 21/02/2026

Mrs Christine Hall

Vérifiée par Feefo

7 months ago

Ce que Mrs Christine Hall a dit à propos de Kuoni:

I was impressed with the personalised advice from the agent to help us plan a holiday that works for us. I also like being able to directly email the agent with queries etc. There were a couple of...

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Suzanne

Kuoni

7 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.

Date de l'achat : 09/02/2026

Mrs Mary Sales

Vérifiée par Feefo

GBR

7 months ago

Ce que Mrs Mary Sales a dit à propos de Kuoni:

Once again we were able to book a second holiday for this year, with Justine at the Dorking office, who catered very well with our requirements!

Susan

Kuoni

7 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert Justine that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 19/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

Natlie is a great member of the team with her knowledge she helped me confirm a amazing trip for a customer!

Date de l'achat : 21/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

Staff very helpful and called back after missing each other's calls all day. One member of staff was away but still happy to deal with the exiting quotation that we had which then resulted in a...

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Alex

Kuoni

7 months ago

Thank you for your lovely review . Kind regards Alex Killeen Store Manager

Date de l'achat : 23/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

Hannah has been very helpful throughout One of the best travel advisors I have dealt with Professional Friendly Honest opinions Personal experience Responsive Understood our needs and listened

Date de l'achat : 13/02/2026

Ms Linda Chan

Vérifiée par Feefo

GBR

7 months ago

Arron

Kuoni

7 months ago

Thank you so much for your review. As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans. Arron Mitchell Assistant Manager

Date de l'achat : 12/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

There made both of us welcome and,so friendly staff and listen to what we wanted. We felt that we want to book our holiday straight away. We came back the next day we both was offered a coffee which...

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Date de l'achat : 21/02/2026

Mauvais

Vérifiée par Feefo

7 months ago

Jordan has done an amazing job in helping us organise our dream holiday. She has gone above and beyond to make sure it ticked all of our boxes, even picking it up while she was on holiday herself....

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Date de l'achat : 06/02/2026

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Feefo Ecolabels

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Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?