Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,160 commentaires

Mauvais

Vérifiée par Feefo

5 months ago

We had a great experience booking our trip to Borneo. We changed dates on more than 1 occasion but nothing was too much for your travel agents. I felt as though they were incredibly knowledgeable...

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Date de l'achat : 31/03/2026

Mr Paul Bell

Vérifiée par Feefo

GBR

5 months ago

Susan

Kuoni

5 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.

Date de l'achat : 29/03/2026

Mauvais

Vérifiée par Feefo

5 months ago

Sophie in Cardiff provided a good proposal that we wanted to tweak but needed some time to think about our options and the timing of our trip. On moving permanently to Sussex, we visited Jo in...

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Kelly

Kuoni

5 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 30/03/2026

Mauvais

Vérifiée par Feefo

5 months ago

Friendly & professional service.

Samantha

Kuoni

5 months ago

Good afternoon, Thank you for taking the time to share your generous feedback following your recent booking experience in store with us. We’re delighted to hear that you found our service both friendly and professional. We look forward to supporting you throughout your Kuoni holiday journey and will of course, remain on hand should you need anything in the lead‑up to your departure. Kindest regards, Sam - Store Manager Kuoni Harrogate

Date de l'achat : 03/04/2026

Mr Peter Dawson

Vérifiée par Feefo

GBR

5 months ago

Ce que Mr Peter Dawson a dit à propos de Kuoni:

Nothing to suggest. Service was excellent. Special mention to Jade Stapleton who provided some excellent options according to my brief and previous travel experience with Kuoni (my fourth time...

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Date de l'achat : 02/04/2026

Miss Rebecca Gibson

Vérifiée par Feefo

MDV

5 months ago

Ce que Miss Rebecca Gibson a dit à propos de Kuoni:

We had such a great experience booking with Sadie at The Trafford Centre. Really detailed, lots of ideas and recommendations - and good fun!

Kerry

Kuoni

5 months ago

Thank you so much for your review, Rebecca, As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Sadie who has crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 27/03/2026

Mauvais

Vérifiée par Feefo

5 months ago

Stephen at Reading was excellent. Highly recommended.

Susan

Kuoni

5 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert Stephen that crafted your Holiday to Malaysia We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 21/03/2026

Mauvais

Vérifiée par Feefo

5 months ago

Excellent service as always with Kuoni at the Metro Centre. We were originally going to Vietnam, issues arose with the Middle East war, they put it back for a few weeks, unfortunately the war is...

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Date de l'achat : 01/04/2026

Mauvais

Vérifiée par Feefo

6 months ago

Very quick to quote and book. Friendly and efficient service. Competitive pricing.

Samuel

Kuoni

5 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your client's Holiday. We look forward to assisting you with any additional services you may need prior to your client's forthcoming Holiday with us.

Date de l'achat : 02/04/2026

Mauvais

Vérifiée par Feefo

6 months ago

Great knowledge and are taken to listen to our requirement. One hour later a holiday booked.

Dev

Kuoni

5 months ago

Thank you once again for booking with Kuoni Sheffield Meadowhall and for commenting on feefo. Another time for Sri Lanka to capture the weather. Kindest Dev Armugam Store Manager

Date de l'achat : 27/03/2026

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Feefo Ecolabels

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Ces badges vérifient que les déclarations environnementales de Kuonisont claires et précises, afin que vous puissiez être sûr(e) de magasiner de manière durable. Développé en partenariat avec Ethy.

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?