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ILX Group Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Excellent customer service

Couldnt have been more helpful or understanding. Excellent customer service

Hayley Rissmann

ILX Group

9 years ago

Hi Dawn,

That's excellent to hear! Many thanks for the kind review. We strive to provide a high calibre of service, so your comments really are appreciated.

Kind Regards,

Hayley Rissmann

Évaluations des produits

Date de l'achat : 22/02/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Would use again

Booked course which was cancelled 2 days later. New date went without a hitch. Pre course work received in plenty of time, venue was good, trainer excellent, very knowledgeable and patient. Easy to...

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Hayley Rissmann

ILX Group

9 years ago

Hello Sarah,

We're sorry you had some initial issues with the original course date, but are very pleased that you overall enjoyed the course. Many thanks for your kind review, we appreciate the positive comments.

Kind Regards,

Hayley Rissmann

Évaluations des produits

Date de l'achat : 19/06/2017

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Mauvais

9 years ago

Excellent Service

My previous and recent enquiries have been dealt with efficiently and very informative.

Évaluations des produits

Date de l'achat : 23/06/2017

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Mauvais

9 years ago

The book critical to the course didn't arrive on time. The training lacked variety of methods

Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the training you received from ILX Group, and the book did not arrive in time. Here at ILX we pride ourselves on the level of training and customer support we endeavour to provide to our clients.Our customer support team will always look to resolve issues as quickly as possible, however, should you need any further assistance, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Many thanks for your comments.

Date de l'achat : 05/06/2017

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Mauvais

9 years ago

The customer support team were very helpful in supporting us to book onto the course and then make the necessary amendments e.g. change date due to personal circumstances.

Date de l'achat : 22/05/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

overall very good - brilliant trainer

Fantastic trainer - really good course. hopefully I have passed! The set up was very well organised and the course delivered in a way which was easily digested - made a complex subject very...

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Évaluations des produits

Date de l'achat : 12/06/2017

0

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Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

The actual eLearning package and the classroom activities were excellent but the administrative side of things was often poor: •Having realised that I had not received any joining instructions I...

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Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the service you received from ILX Group. We would like to say thank you for the detailed feedback, explaining your experience, this helps us put in place preventive measures to stop this happening for future candidates. Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 0118 321 5090 or at bookings@ilxgroup.com.

Évaluations des produits

Date de l'achat : 08/05/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

The training itself was fantastic, the trainer was a great subject matter expert, explained things very well & made sure that he answered our questions satisfactorily. The only reason that I rated it...

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Hayley Rissmann

ILX Group

9 years ago

I’m very sorry to hear that you were unhappy with the service you received from ILX Group.

Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 1300 459 459 or at bookings@ilxgroup.com.

Many thanks for your comments.

Date de l'achat : 01/05/2017

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Mauvais

9 years ago

..

Great course content with enthusiastic and passionate delivery from course tutor. The experience with the sales office in making arrangements for the course was not the best. There was a reluctance...

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Date de l'achat : 08/05/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Nearly all good

A course delivered with accuracy and energy but relentless emailing for the next purchases is a downside

Évaluations des produits

Date de l'achat : 08/05/2017

0

ILX Group Évaluations

APM Project Fundamentals Qualification (PFQ) OnlinePlus d'avis sur ce produitVoir le site Web du produitEasy practical application even if you have never touched a project before.

PRINCE2� 2017 Foundation & Practitioner Classroom with examPlus d'avis sur ce produitVoir le site Web du produitIt was fine - I just found there wasn't sufficient time to really prepare for the Prince2 Practioner exam.

MSP 2011 Foundation & PractitionerPlus d'avis sur ce produitVoir le site Web du produitgood course, flexible to meet my location and date needs!

Management of Risk Foundation & PractitionerPlus d'avis sur ce produitVoir le site Web du produitAs I said above, the Elearning and classroom experience were excellent but the admin side was not

MSP 2011 Foundation & PractitionerPlus d'avis sur ce produitVoir le site Web du produitPre course module, joining instructions, course content good and trainer was excelent. Broken the habit of a lifetime and gave 5 stars.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?