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ILX Group Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

9 years ago

Problems with adobe flash

Hayley Rissmann

ILX Group

9 years ago

Hello,

We're sorry there was a delay in getting back to you, we wanted to investigate the best way to resolve this for you. Would you be able to direct your query to contactus@ilxgroup.com? This is the best point of contact for any issues with e-learning materials. We're sorry you experienced difficulties with your course, we welcome any feedback on how to improve.

Kind Regards,

Hayley

Évaluations des produits

Date de l'achat : 07/03/2017

0

Mauvais

9 years ago

Great taught course, informative and practical.

The course itself was great. Very informative, practical and a great tutor. The pre-course needs checking. I didn't receive my manual until the day before (after chasing) which left not time before...

Lire plus

Hayley Rissmann

ILX Group

9 years ago

Hello,

We apologise for the delay in receiving your manual, but are glad to hear that overall you had a good experience on our course. We appreciate your feedback and wish you the best in getting the most out of your course.

Kind Regards,

Hayley

Évaluations des produits

Date de l'achat : 03/08/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Good teacher and the location

Évaluations des produits

Date de l'achat : 25/07/2017

0

Mauvais

9 years ago

Well organised, professional and helpful

Very efficient, quick response, friendly helpful staff

Hayley Rissmann

ILX Group

9 years ago

Hello,

That's great to hear! Thanks a lot for the review. We're glad that you got the most out of the course.

Kind Regards,

Hayley

Évaluations des produits

Date de l'achat : 26/06/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Helpful throughout and flexible around the candidate's needs

Hayley Rissmann

ILX Group

9 years ago

Hello Sreyashi,

Many thanks for the kind review! It's great to hear your needs were met. We hope you get the most out of your course.

Kind Regards,

Hayley

Date de l'achat : 17/05/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Course cancelled, no replacement date. Still waiting for refund.

Hayley Rissmann

ILX Group

9 years ago

Hello Michaela,

We're sorry for the experience you've had with our service. We are currently looking into the matter and will get back to you as soon as possible. Thank you very much for your patience.

Kind Regards,

Hayley

Hayley Rissmann

ILX Group

9 years ago

Hello Michaela,

Thank you for your patience whilst we investigated this matter. Unfortunately there was a lapse in communication between our sales and finance teams, which caused your refund request to not be processed. I can tell you however that your refund was processed on the 4th September and should be in your bank account. We're very sorry for the inconvenience this has caused you, and we hope this has not deterred you from considering using the ILX Group in the future. If you have any further questions, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Kind Regards,

Hayley

Évaluations des produits

Date de l'achat : 24/05/2017

0

TC

Trusted Customer

Cape Town, South Africa

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

AWESOME training & customer service! ILX is Tops!

The training ILX provided for my certification is of high quality. It is well-thought out and not exhausting at all. The syllabus and content is structured well and easy to follow. The customer...

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Hayley Rissmann

ILX Group

9 years ago

Hi Randall,

That's great to hear! Many thanks for the kind review. We're glad you had a positive experience with both our products and services. We hope to maintain this standard going forward.

Kind Regards,

Hayley Rissmann

Date de l'achat : 02/03/2017

0

TC

Trusted Customer

Switzerland

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

very helpful and supportive trainer, great experience

Our trainer Karen was very enthusiastic and able to motivate and give a deep understanding of the project management method PRINCE2, and how to apply it in reality. She gave a huge amount of examples...

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Hayley Rissmann

ILX Group

9 years ago

Hello Jens,

Thanks so much for the great review! We appreciate the recommendation and wish you the best in applying what you have learnt.

Kind Regards,

Hayley

Évaluations des produits

Date de l'achat : 27/06/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

2 x Training courses were good The negatives: - no dates in Manchester and Leeds cancelled at short notice - use of Peoplecert. By the exam, only three of ten people had managed to register for a...

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Hayley Rissmann

ILX Group

9 years ago

Hello Karen,

We apologise for the negative experiences you had with the ILX Group. We always endeavour to provide a high standard of service, and hope that overall your experience with our training was positive. Thank you for the constructive feedback regarding registration. If you have any more comments for us, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Kind Regards,

Hayley Rissmann

Évaluations des produits

Date de l'achat : 05/07/2017

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de ILX Group:

Well trained, organised and understanding instructor. Excellent resource material including slides, textbooks, worksheets and stationary needed to succeed. Clear strategy to passing.

Hayley Rissmann

ILX Group

9 years ago

Hello Edwin,

Many thanks for the great review! We're pleased to hear you had a positive experience with our course and services. Congratulations on your success.

Kind Regards,

Hayley Rissmann

Évaluations des produits

Date de l'achat : 13/04/2017

0

ILX Group Évaluations

PRINCE2 Foundation & Practitioner Online without examPlus d'avis sur ce produitVoir le site Web du produitInterfaces, adobe flash player

PRINCE2 2017 Practitioner Classroom with examPlus d'avis sur ce produitVoir le site Web du produitAs above. Great course work needed on receiving the pre-course manual

PRINCE2 2017 Foundation Classroom with examPlus d'avis sur ce produitVoir le site Web du produitEasy process to book the course

PRINCE2 2009 Foundation & Practitioner Classroom with examPlus d'avis sur ce produitVoir le site Web du produitChallenging but interesting course, will help me in my current role

APMG-International Change Management Practitioner Classroom With ExamPlus d'avis sur ce produitVoir le site Web du produitCommunication poor, Course cancelled

MSP Foundation & Practitioner Classroom with examPlus d'avis sur ce produitVoir le site Web du produitLocations and use of People cert were negative.

PRINCE2 Foundation & Practitioner Classroom with examPlus d'avis sur ce produitVoir le site Web du produitI rated this 5-star as the intensive course delivered the results.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?