had a great holiday and your staff gave me a lot of help and were…
had a great holiday and your staff gave me a lot of help and were very friendly thank you
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We are delighted that all aspects of your booking and holiday experience met your expectations.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Service was quick, efficient and representative was very helpful
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Excellent customer service and prices
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
The person I booked my hoilday with was very helpfull I told my friend all…
The person I booked my hoilday with was very helpfull I told my friend all about hoilday gems and they booked a stag party with yourselfs for the 1st of may next year for 26 or 28 people I don't go...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. Our sales consultants endeavour to provide excellent customer service.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
takes to long on phone.had a query about transfer price.was guoted one price took £20…
takes to long on phone.had a query about transfer price.was guoted one price took £20 more off me.still waiting for return phonecall not impressed,also confusing with all these forms
Mauvais
13 years ago
did not explain enough ,still not sure about tickets and if I have to fill more forms on line
Holiday Gems
Holiday Gems
13 years ago
Many thanks for you response, please could you let us know your reference number and we will look into this issue for you.
kind regards
Customer Service Team - HolidayGems.co.uk
Mauvais
13 years ago
ref dm188149dm have received 2 accomodation vouchers i transfer voucher itravel intinerary.could not download i email with 8 boxes when do i fill in details of passport.alson was told transfer was £19 was charged £29.have been on phone for 20 mins.this holiday is going to cost more on phone calls.not a very happy person .would not deal with you again.still waiting on phone for someone to answer
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
good service and nice helpfull person on the phone
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
The person on the phone was really helpful and patient this would have been excellent…
The person on the phone was really helpful and patient this would have been excellent only i had rang in earlier approx 30 mins before hand the male call handler was quite the opposite - ie not...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback and we do apologise for any perceived lapse in our customer service. We are, however, pleased that our sales consultant has restored your faith in our company. If you would please email admin@holidaygems.co.uk with her name or your reference number we will ensure that her manager is made aware of your kind comments.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
the service was first rate as they took time to find out what holiday would…
the service was first rate as they took time to find out what holiday would be best for you taking into account all the need of the party.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
i had no problems at all was very pleased with the service i recieved
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
