I needed a lot of help and advice and it was always readilly available
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
WE TOOK A 4 NIGHT BREAK IN ROME IN APRIL, THE BOOKING PROCESS WAS EXCELLENT,…
WE TOOK A 4 NIGHT BREAK IN ROME IN APRIL, THE BOOKING PROCESS WAS EXCELLENT, GOOD VALUE FOR MONEY, PAPERWORK WAS GOOD AND THE ACCOMODATION WAS SUPER, WE WILL BE BOOKING THROUGH HOLIDAY GEMS AGAIN...
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0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Good service only problem is trying to back in touch left hanging on phone for…
Good service only problem is trying to back in touch left hanging on phone for quite a while
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
very helpful
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Good service when booking but used Holiday Gems twice now and always struggle getting the…
Good service when booking but used Holiday Gems twice now and always struggle getting the reference number of them to log with the airline as they don't put it on the confirmation documents! Hotel...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive feedback regarding the service from Holiday Gems. If you could email your reference number to admin@holidaygems.co.uk we will certainly forward your comments regarding the hotel to the relevant suppliers.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
I thought the service that Holiday Gems provided was excellent from booking over the phone, all…
I thought the service that Holiday Gems provided was excellent from booking over the phone, all the way through the transfers and reception at the hotel, i will definately use Holiday Gems again.
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
The service was good as clarity to what was offering was given as well as…
The service was good as clarity to what was offering was given as well as being given the price for different fight departure destinations
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Never received a reply to the complaint raised with them following holiday in Portugal earlier…
Never received a reply to the complaint raised with them following holiday in Portugal earlier this year.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. However, we have no complaint recorded in your name. Please advise to customerliaison@holidaygems.co.uk and your issues will be addressed
Holiday Gems
Holiday Gems
12 years ago
The issue was addressed and resolved to our client's complete satisfaction
0
Partager
Mauvais
Vérifiée par Feefo
12 years ago
Telephone Operator was not helpful in the slightest and left out important information
Telephone Operator was not helpful in the slightest and left out important information
Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback - however, we note that we upgraded your party at our expense as a gesture of goodwill and that the issue was resolved amicably in January 2013
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
