Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Response times in all stages were astonishingly quick. The service was quite expensive, but on…

Response times in all stages were astonishingly quick. The service was quite expensive, but on the other hand couldn't have gotten an Islabike to Finland any cheaper through any other service....

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forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. It's great to hear that by using our shopping service you were able to get the bike that you wanted. We hope we can be of service to you again, in the future. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

A touch expensive for heavy packages but its still value for money. Very fast service too.

forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. It's great to hear that you thought we provided you with value for money and that you found our service fast. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

prompt service

forward2me

13 years ago

That's great to hear - thank you. We look forward to providing you with our prompt service again, very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

This was an awesome experience :). So I was able to buy an item through…

This was an awesome experience :). So I was able to buy an item through eBay that was only available to UK an wouldn't ship to U.S. At first I thought this service would be way over my budget and not...

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forward2me

13 years ago

Many thanks for taking the time to provide us with your feedback - it's really appreciated. That's great to hear that by using our service you were able to make your purchase from a retailer that didn't ship to your country. We look forward to you using our service again, sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Speed and tracking excellent -

forward2me

13 years ago

Many thanks for your feedback. It's great to hear that you found the speed of our service and tracking excellent. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

everything worked out fine and was pretty fast. It is rather expensive but if you…

everything worked out fine and was pretty fast. It is rather expensive but if you really want something from the UK that cannot be sent to other countries it's worth it

forward2me

13 years ago

Many thanks for your taking the time to leave your feedback - it's really appreciated. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch. We hope this helps and that you will continue to use forward2me. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

excellent. shipping was quick and prompt. i will use this service again if there is…

excellent. shipping was quick and prompt. i will use this service again if there is anything i wish to obtain from the uk

forward2me

13 years ago

Many thanks for your feedback - it's great to hear that you will use our service in the future - we look forward to it. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Books arrived in super condition!

forward2me

13 years ago

That's goods to hear that you received your books in super condition. We look forward to helping you out again, very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

Great service!

forward2me

13 years ago

That's great to hear - thank you. We look forward to shipping to you again, very soon. Kind regards, Michelle.

Mauvais

Vérifiée par Feefo

13 years ago

I am glad this service exsists BUT... I didn't get any status or tracking information until…

I am glad this service exsists BUT... I didn't get any status or tracking information until the very last moment. And I also think the prices are way too excessive.

forward2me

13 years ago

Many thanks for taking the time to feedback to us. Your comments are important to us. We're really sorry that you didn't receive your tracking when you should have done. These are usually automatically issued when the parcel leaves the warehouse. We are able to offer other cheaper methods of shipping that don't offer any guarantees, tracking or fast delivery timescales. Please get in touch. We hope you will continue to use forward2me.. Kind Regards, Janet. Janet Grundy

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Comment les avis de Feefo sont-ils recueillis?

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