Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Wonderful service; very efficient and easy to use. I would happily recommend to others.

forward2me

13 years ago

Many thanks for taking the time to feedback to us. We're really pleased that you think that we provide a wonderful service and that you are happy to recommend to others. Have a great week! Kind Regards, Tracy

Mauvais

Vérifiée par Feefo

13 years ago

Fast service nice to deal with !

forward2me

13 years ago

Many thanks for taking the time to respond - we are so pleased you are happy with the service we provide. We look forward to receiving more parcels for you in the future. Kind Regards, Tracy Tracy Thornton

Mauvais

Vérifiée par Feefo

13 years ago

Very good and serious service. Fast. Freight and handling costs a bit to high.

forward2me

13 years ago

Many thanks for taking the time to respond - we really appreciate your feedback. We are really pleased that you are happy with the handling and speed of the shipping of your parcel. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future, then please get in touch. We hope this helps and that you will continue to use forward2me. Kind regards, Tracy Tracy Thornton

Mauvais

Vérifiée par Feefo

13 years ago

Fast and easy

forward2me

13 years ago

Many thanks for taking the time to respond - we really appreciate your feedback. We are pleased that you find our shipping service fast and easy to use. We look forward to receiving more parcels for you in the future. Kind Regards, Tracy Tracy Thornton

Mauvais

Vérifiée par Feefo

13 years ago

Fast and acurate

forward2me

13 years ago

Many thanks for taking the time to respond - we really appreciate your feedback. We're really pleased that you've enjoyed our fast and accurate shipping. We look forward to helping you again soon. Have a great weekend. Kind Regards, Janet. Janet Grundy

Mauvais

Vérifiée par Feefo

13 years ago

The service is good but we would only use this service again if we were…

The service is good but we would only use this service again if we were desperate as the cost of shipping is far too high. If we had a choice we would have had the articles sent by normal air mail...

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forward2me

13 years ago

Many thanks for taking the time to feedback to us - it's much appreciated. We're really sorry that you feel our prices are too high. We are more than happy to offer standard mail with no guarantees as an alternative shipping method to our DHL door to door, tracked premium service. We do have plans to make other shipping options available on the site but our developers are not quite there yet. Please feel free to contact us through the website to ask for other shipping options when you are shipping your parcels - our team are more than happy to help. Have a great weekend, Kind Regards, Janet

Mauvais

Vérifiée par Feefo

13 years ago

Outstanding and reliable service - would definitely recommend!

forward2me

13 years ago

Thanks for your kind comments - they're really appreciated. Have a great weekend. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Second time I've used forward2me - would not hesitate to use again! Had my items…

Second time I've used forward2me - would not hesitate to use again! Had my items sent via snail mail to reduce the cost - thanks for facilitating the request. I'll be back :-)

forward2me

13 years ago

Many thanks for your feedback and for your kind comments. We're really pleased to hear that you're happy with the service we provide and we'll look forward to shipping to you again soon. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

It is great to be able to easy purchase items from stores that don't send…

It is great to be able to easy purchase items from stores that don't send internationally and get them send to my forwarding address then to me with duch ease . Very happy

forward2me

13 years ago

Many thanks for your feedback - we appreciate your comments. We're pleased that you find our service easy to use and we hope to be able to help you again in the near future. Have a great weekend. Kind Regards, James

Mauvais

Vérifiée par Feefo

13 years ago

Many thanks go to Forward 2Me for their quick and efficient service. Many thanks go…

Many thanks go to Forward 2Me for their quick and efficient service. Many thanks go also to them because they are always ready to help you. To communicate with them is very easy because they do not...

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forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback - we really appreciate your kind comments. We're really pleased to hear your views and we are delighted that you are a happy customer. Have a great weekend and we'll look forward to receiving more parcels for you. Kind Regards, James

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Comment les avis de Feefo sont-ils recueillis?

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