We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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évaluations au cours de la dernière année
forward2me n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
13 years ago
The items themselves from ebay were on the dirtier side, one was absolutely full of…
The items themselves from ebay were on the dirtier side, one was absolutely full of black cat hair but this was not the fault of Forward2me, their service was amazing!!
forward2me
forward2me
13 years ago
Many thanks for responding, your feedback is important to us.
We are sorry that you received an item from ebay that wasn't perhaps as you would have liked it to have been.
As you say this is not under our remit but saying that we would be more than happy to clean any items from ebay for you before international shipping.
We hope this helps and we look forward to taking care of your parcels, again, very soon.
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Service was excellent. I would like to understand how you calculate the pricing.
Service was excellent. I would like to understand how you calculate the pricing.
forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - we're really pleased that you're happy with our service.
The pricing is calculated using the volumetric weight of the parcel which is the amount of space that it takes up in the aeroplane.
We hope this helps and hope you will continue to use our services.
Kind Regards,
Janet.
Janet
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Thanks great services
Thanks great services
forward2me
forward2me
13 years ago
Thanks for taking the time to feedback to us - much appreciated.
We're really pleased that you are happy with our service and we look forward to helping you again very soon.
Have a great weekend.
Kind Regards,
Janet
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Excellent services , a little expencive
Excellent services , a little expencive
forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - we really value your thoughts and opinions.
We're really pleased that you think we provide an excellent service.
We wanted to provide some context with regard to thinking that we are a little expensive.
Once your parcel arrives at our door we repack if needed to reduce the size/make it safe for international shipping. We process all the customs paperwork to ensure efficient transition through customs and use the DHL premium door to door, tracked service with very fast transit times. We are also here to support you until the parcel arrives at your door in top notch condition.
If you can provide the name of a company that can provide the same service we are more than happy to provide a price match.
We hope this all helps and we look forward to taking care of more of your packages very soon.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Very fast at shipping although VERY expensive... At least when you ship a birthday card...
Very fast at shipping although VERY expensive... At least when you ship a birthday card...
forward2me
forward2me
13 years ago
Many thanks for providing your feedback, it's very important to us.
For items such as these we are more than happy to provide a service through standard mail.
Please get in touch through the website.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
As soon as the package was received by forward2me, they informed me immediately and as…
As soon as the package was received by forward2me, they informed me immediately and as soon as I paid for the shipping costs, they posted the parcel to me straight away. Very good work, keep it up!!!
forward2me
forward2me
13 years ago
Many thanks for taking the time to respond - we do appreciate it.
We aim to turn shipments/packages around within 24 hours, so we're really pleased that your seeing the benefits of that.
We look forward to helping you out again very soon.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Delivery was quick. Although the quality of the cardigans was poor, even though the size…
Delivery was quick. Although the quality of the cardigans was poor, even though the size 8 tag was correct on the garment, the arm length and diameter was extremely large. I'm very disappointed in...
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forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - your views are important to us.
We're really pleased that you are happy with our fast transit times but we're sorry to hear that you're not happy with your cardigan
If you need any assistance with choosing retailers for future purchases or if we can help in any way to return this to the retailer we are more than happy to assist.
Hope this helps. Have a great week.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Very fast delivery and item has been packaged accordingly to avoid damages during shipping
Very fast delivery and item has been packaged accordingly to avoid damages during shipping
forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - it's really important to us.
We're really pleased that your happy with our fast delivery times. Our packaging team take great pride in the job that they do so we're really pleased that you're seeing the benefits of that.
Have a great week and we look forward to taking care of more of your parcels very soon.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Works great. I get my order faster than local UPS.
Works great. I get my order faster than local UPS.
forward2me
forward2me
13 years ago
Many thanks for taking the time to feedback to us - we really appreciate it.
Thanks for the great comments and we look forward to looking after your parcels again very soon.
Kind Regards,
Janet.
0
Partager
Mauvais
Vérifiée par Feefo
13 years ago
Useful company. Helped me get a hard to find item, however I felt it was…
Useful company. Helped me get a hard to find item, however I felt it was a little overpriced having ordered from the uk before.
forward2me
forward2me
13 years ago
Many thanks for your comments and taking the time to feedback to us, we really appreciate it.
We're really pleased that we've been able to assist in getting a hard to find product to your door.
We pride ourselves on our customer services and very fast transit times. We are also ready to provide any support until the parcel reaches your door and you are happy with the service.
If you can provide details of a company that provides exactly the same level of service we are more than happy to provide a price match.
Hope this all helps and we look forward to taking care of more of your parcels very soon.
Have a great week.
Kind Regards,
Janet.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.