Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

Excellent, fast, package well secured. If only the shipping rates were a little lower!

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback - it's much appreciated. it's great to hear that you received your package in good time in well secured. If you'd like us to look at other shipping options for you please don't hesitate to get in touch, we'll be more than happy to look into cheaper options for you. Kind regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

:-)

forward2me

13 years ago

We're very pleased that you found our service to be excellent. We look forward to hearing from you again. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

I received a personalized response when asking for 2 shipments to be packed together - in…

I received a personalized response when asking for 2 shipments to be packed together - in this automated age that is fantastic! Then the stuff arrived superfast - I really love forward2me!

forward2me

13 years ago

Thanks for leaving us your very positive feedback - your comments are very important to us. We are delighted that you received a quick and personal response. We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated. We look forward to helping you in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Expensive but very efficient - would be good to have an option for SEA mail…

Expensive but very efficient - would be good to have an option for SEA mail for non urgent items Thanks

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback, we appreciate it. We're more than happy to look into different shipping options for you, the majority of the parcels that we ship are sent through DHL's Express premium, fully tracked service. If you would like us to look into different options for future shipments please get in touch. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Fast and easy. A bit expensive.

forward2me

13 years ago

Many thanks for your feedback, it's really important to us. It's great to hear that you found our service to be fast and easy. We are more than happy to provide different shipping options but these are just not quite available on the website. If when you receive your invoice and you would like another option please just let us know. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Good to know that if one courier has problems delivering certain packages, forward2me will come…

Good to know that if one courier has problems delivering certain packages, forward2me will come up with an alternative solution to get my packages to me. Good job!

forward2me

13 years ago

Thank you for taking the time to leave us your comments. Your feedback is important to us. We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated. We look forward to helping you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Really good and quick service. No problems at all. Another satisfied customer.

forward2me

13 years ago

Thanks you very much for your positive comments and for taking the time to leave your feedback. This is very important to us. We're glad the service provided was quick and problem-free! It's always good to hear from satisfied customers! We look forward to helping you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Great way to deliver goods from UK.

forward2me

13 years ago

Thanks for leaving your feedback - your comments are important to us. It's good to know that you felt our service offered you a great way to obtain goods from the UK. We hope to be able help you with future shipments. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

timely delivery...well packaged...good value for money....very happy

forward2me

13 years ago

Thanks for your positive feedback - your comments are important to us. It's great that you were very happy with the service we provide. We're pleased your parcel arrived quickly and that it was well packaged for you. We look forward to helping you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Very good trustful site best delivery time! First in everything!!

forward2me

13 years ago

Many thanks for your kind words. Your feedback is important to us. We're pleased that forward2me is your first choice! Hope we can help you again in the future? Kind regards Hilary

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Comment les avis de Feefo sont-ils recueillis?

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