Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

forward2me Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 13,904 commentaires

Mauvais

Vérifiée par Feefo

13 years ago

The customer care was perfect, shipping was fast. Just one note: I suggest to write…

The customer care was perfect, shipping was fast. Just one note: I suggest to write in the faqs that no more than two phones can be sent in one package.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We really appreciate your comments - we'll take this on board and we'll look forward to shipping to you again in the near future. Have a great day. Kind regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

very good service.a bit expensive but still remains the best way to receive items in…

very good service.a bit expensive but still remains the best way to receive items in the safest way of delivery.regards sam from malta

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback - we appreciate your comments. We're pleased to hear that you found our service to be very good - we offer both the basic no frills service as well as the Express service to Malta but if you need any more information on these services please don't hesitate to get in touch. Kind Regards, James.

Mauvais

Vérifiée par Feefo

13 years ago

Perfect Service !!! :)

forward2me

13 years ago

Thank you for leaving your comments - your feedback is important to us. We work very hard to provide our customers with a personal service and it is great to hear that this is appreciated. We hope to be hearing from you again. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Thanks for yours efforts!

forward2me

13 years ago

Thanks for leaving us your feedback - your comments are important to us. We hope to be able to help you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Always great service. Cannot us for more. Well done.

forward2me

13 years ago

Thank you for your feedback. Your comments are important to us. We're glad to continue to provide you with great service. It's good to hear that our efforts are appreciated - thank you! We hope to help you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Fast and cheap, will use again.

forward2me

13 years ago

Thanks for leaving your comments - your feedback is really important to us. We're very pleased that you found the service both fast and cheap. It's great that you will use the service again. We look forward to hearing from you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Great service as always, Thanks.

forward2me

13 years ago

Thanks for your comments. It's good to hear what our customers think of the service we provide. We're delighted to continue to offer the same great service that our customers expect and deserve. Hopefully we will hear from you again in the future? Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Excellent service as always! Fast response, fast delivery!

forward2me

13 years ago

Thanks for leaving your comments - always good to hear from our customers. We're pleased that we continue to offer you excellent service with both a fast response time and fast delivery. We hope to be able to help you again in the future. Kind regards Hilary

Mauvais

Vérifiée par Feefo

13 years ago

Simple and fast. But a choice of different delivery options instead of automatically assuming express…

Simple and fast. But a choice of different delivery options instead of automatically assuming express delivery would have been better.

forward2me

13 years ago

Many thanks for your feedback, it's important to us. We are more than happy to provide different shipping options but these are just not quite available on the website. If when you receive your invoice and you would like another option please just let us know. Kind Regards, Janet. Janet Grundy Operations Director

Mauvais

13 years ago

Ok, I should have asked at the time. Upgrading your rating, also for replying to my feedback :)

Mauvais

Vérifiée par Feefo

13 years ago

Forward2me is with you all along, you know your product is in safe hands.

forward2me

13 years ago

Thanks for taking the time to leave us your comments. Your feedback is important to us. We're very glad that you feel confident in our service and hope to be able to help you again in the future. Kind regards Hilary

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Comment les avis de Feefo sont-ils recueillis?

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Comment vérifions-nous les avis?

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