Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Flooring Direct Évaluations

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

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évaluations au cours de la dernière année

Afficher les 1,748 commentaires

Joy Davies

5 years ago

Ce que Joy Davies a dit à propos de Flooring Direct:

Easy website and ordering service kept informed of delivery

Flooring Direct

5 years ago

Hi Joy, We are so pleased that you found our website easy to use and received good communication. We try our hardest to keep the customer in the loop of their delivery process! Thanks, Flooring Direct Team

Dave Smith

5 years ago

Ce que Dave Smith a dit à propos de Flooring Direct:

Only half the order arrived

Only half the order arrived, I emailed and they simply replied that the other half would arrive separately, no apologies and the second half of the order still hasn't arrived

Flooring Direct

5 years ago

Hi Dave, We are sorry that you have had a negatives experience. We hope that these issues have been resolved but if not please contact us ASAP so we can work with you to fix this. Thanks, Flooring Direct Team

Peter Brown

5 years ago

Ce que Peter Brown a dit à propos de Flooring Direct:

Good carpet poor delivery

Carpet is fine and good value but it took a long time to arrive.

Flooring Direct

5 years ago

Hi Peter, We are sorry to hear you experienced troubles with delivery. Once the items leave our care we send an email with a tracking number which can be inputted on the courier's website to track the process of your order. Unfortunately, we have no control over this. However, we are happy to hear you are impressed with the product received! Thanks:) Flooring Direct Team

Michael Carroll

5 years ago

Ce que Michael Carroll a dit à propos de Flooring Direct:

Items never arrived

Send the order

Flooring Direct

5 years ago

Hi Michael, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media.Thanks, Flooring Direct Team

Janet Prytherch

5 years ago

Ce que Janet Prytherch a dit à propos de Flooring Direct:

Brilliant Service! Very please with goods

Quick speedy service! Item just as described

Flooring Direct

5 years ago

Hi Janet, We are happy to hear that service was quick and you were happy with our product! Thanks, Flooring Direct Team

Anthony

PE195GJ

5 years ago

Ce que Anthony a dit à propos de Flooring Direct:

Absolute Disaster

Poor, I ordered flooring and got confirmation that it was out for delivery. After 3 day no sign so I contacted Flooring Direct only to be told the flooring I ordered was out of stock. I then...

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Mauvais

5 years ago

Got my order promptly

Flooring Direct

5 years ago

Hi, It's great to hear you had quick delivery. We hope to be of your service again! Thanks, Flooring Direct Team

Mauvais

5 years ago

Good prices but slow service and difficult to get a response. Ordered something for my elderly parents and despite receiving notification that item was dispatched nothing received. Unable to get a...

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Mauvais

5 years ago

Slow delivery

Flooring Direct

5 years ago

Hi, We apologise that our delivery service was not up to standard. Although we aim to deliver our products within a 3-5 working day period, these timeframes are only estimates we can uphold where possible. For the latest delivery information, head to our Delivery and Returns page to check whether our couriers are experiencing any delays at the time of purchasing. Thanks, The Flooring Direct Team

Mauvais

5 years ago

Not received order.

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