Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Flooring Direct Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 1,748 commentaires

Daniel Finegan

5 years ago

Ce que Daniel Finegan a dit à propos de Flooring Direct:

Thanks my carpet is perfect thank you

Flooring Direct

5 years ago

Hi Daniel, We are so pleased you are happy with our product. We work hard to make sure our customers are satisfied. Thanks, Flooring Direct Team

Mauvais

5 years ago

Excellent

Excellent product and service

Flooring Direct

5 years ago

Hi, We are happy to hear that you were pleased with our service and products. We work hard to make sure our customers are satisfied with the service we provide. Thanks, Flooring Direct Team

Brian Donald

5 years ago

Ce que Brian Donald a dit à propos de Flooring Direct:

Delivery was swidt, great value and quality.

Flooring Direct

5 years ago

Hi Brian, So happy to hear that our service was quick! We try our best to produce top-quality items at competitive prices! Thanks! Flooring Direct Team

Mauvais

5 years ago

Waste of time and money

Placed an order for gripper rods. Was given a delivery time of 18th-31st May. Still have not received order. Refused to issue refund until I threatened to take further action.

Daniel Holmes

5 years ago

Ce que Daniel Holmes a dit à propos de Flooring Direct:

excellent service

Flooring Direct

5 years ago

Hi Daniel, We are so pleased you were happy with our service. We hope we can help you again in the future. Thanks! Flooring Direct Team :)

Mauvais

5 years ago

Well there's not much I can say , 2weeks after paying in full my order still hasn't arrived, I've rang them twice just keep tell me it's on it way

Flooring Direct

5 years ago

Hi, We are so sorry to hear about the problems you have experienced. We hope these issues have managed to be resolved. If you still haven't received any of your items then please contact our team via phone, email, or social media. Thanks, Flooring Direct Team

Angela Thompson

NE19

5 years ago

Ce que Angela Thompson a dit à propos de Flooring Direct:

Nightmare

I ordered and paid for flooring, after 1 week nothing arrived, I rang and was told the vinyl was out of stock but the money was taken from my bank, a very helpful lady apologized and asked me to...

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Flooring Direct

5 years ago

Hi Angela, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media. Thanks, Flooring Direct Team

Mauvais

5 years ago

Disappointed... part delivered , no response from phone call or message or email....underwhelmed with service

Flooring Direct

5 years ago

Hi, We are sorry to hear that you have struggled to reach our customer service team. Please be aware that we ship our products from alternate site locations, which could cause your products to arrive separately. For more information head to our delivery and returns page. Many thanks, Flooring Direct Team

Sarah Ingham

5 years ago

Ce que Sarah Ingham a dit à propos de Flooring Direct:

Fabulous flooring!

Beautiful flooring, good quality and really comfortable to walk on. Long product warranty which was a consideration prior to purchasing. Good communication and quick delivery. Would definitely use...

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Flooring Direct

5 years ago

Hi Sarah, We are so pleased you are happy with our products and service. We hope to help you in the future! Thanks:) Flooring Direct Team

Mauvais

5 years ago

Order not shipped after two weeks

Order placed two weeks ago and still no indication of when it will be delivered. I have had to follow up customer service a number of times for tracking information and still being told by couriers...

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Flooring Direct

5 years ago

Hi, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media.Thanks, Flooring Direct Team

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Flooring Direct Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?