Thank you for bringing your concerns to our attention. We sincerely apologize for any unpleasant experience you encountered during your contract signing process.
At easyfinancial, we are committed to ensuring that our customers have a positive experience and fully understand all the details regarding their loan terms. We are taking your feedback seriously and will provide the necessary coaching to our team to prevent similar situations in the future. We understand that you were seeking a higher loan amount, but we were only able to approve you for the amount you received. This decision was based on our current lending criteria and is intended to ensure that we can responsibly meet your financial needs.
Please rest assured that if an opportunity arises to increase your loan amount, you will be contacted. We appreciate you taking the time to provide this feedback, Thank you.
