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Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

4 years ago

A good selection casks. Not sure yet if competitive

Generally good but a bit sneaky to have issued an invoice before I had completely okay'd a purchase

Ellie

Decant Index

4 years ago

Thank you for taking the time to leave a review, we really appreciate it. After looking into this further, I can see that Matt, your Portfolio Manager created the invoice after speaking to you about your purchase. This was to ensure that you would be allocated the casks in case they went out of stock. However, thank you for bringing this to our attention and I will raise this with the team.

Mauvais

Vérifiée par Feefo

4 years ago

Very informatic, provided all information and confidence required to go ahead with investment. Looking forward to continuing partnership with them for alternative long term investment.

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Steven Garrett

Vérifiée par Feefo

Bristol

4 years ago

Ce que Steven Garrett a dit à propos de Decant Index:

Very good advice and literature provided from Miles Mathews easy proccess to purchase whisky cask now proud owner of two cask, 10 year insurance and storage with easy access to buy more in the future.

Ellie

Decant Index

4 years ago

We are incredibly grateful that you took the time out to leave us a review. Our team are here for you anytime, so please don't hesitate to get in touch if you need anything else from us in the future. Thanks once again!

Mauvais

Vérifiée par Feefo

4 years ago

Easy Whisky Cask Purchase

I contacted WIP on seeing an advertisement on the internet. The buying process was fully explained to me and details sent by e-mail. I had time to go into the whisky buying process and look into the...

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Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Stuart Mair

Vérifiée par Feefo

4 years ago

Ce que Stuart Mair a dit à propos de Decant Index:

I discover WIP by accident but once I had received their information I decided to invest. Josh was a great help and still is.

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Garry Clark

Vérifiée par Feefo

4 years ago

Ce que Garry Clark a dit à propos de Decant Index:

Great service and product

From start to finish the service was impeccable, I been thinking of getting into this field and they helped me through the process with ease.

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Mauvais

Vérifiée par Feefo

4 years ago

Brian provided excellent knowledge of the casks & am a happy customer

Bought a cask to begin with to start my portfolio am happy to start my journey as I had excellent advise and lots of information on distilleries too.

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Christopher Bache

Vérifiée par Feefo

4 years ago

Ce que Christopher Bache a dit à propos de Decant Index:

Very informative, giving me knowledgeable advise and confidence in the service provided.

Ellie

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. We hope to hear from you again soon!

Mauvais

Vérifiée par Feefo

4 years ago

Helpful service

Good professional guidance given by a helpful senior partner on all aspects of purchasing procedure for my investment of whiskey

Ellie

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. Please don't hesitate to get in touch with us in the future if you need anything else or have any questions regarding your investment.

Mauvais

Vérifiée par Feefo

4 years ago

Wish I had started earlier

Everything was explained as to the investment strategy as to what I was willing to purchase at this time, it’s not for short term returns

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?