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Decant Index Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

4 years ago

Helpful advice simple execution

Extremely efficient

James

Decant Index

4 years ago

Thanks for the review. We hope to hear from you again soon!

Mauvais

Vérifiée par Feefo

4 years ago

Excellent service,easy to navigate web page,excellent after sales service

Richard was very nice, he explained the process of how to purchase very clearly, offered advice on different barrels and there were follow up calls after purchase to make sure I was happy with...

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James

Decant Index

4 years ago

Thank you so much for taking the time to leave a review, we really appreciate it. Please don't hesitate to get in touch with us in the future if you need anything else or have any questions regarding your investment.

Robert Fearnley

Vérifiée par Feefo

Halifax

4 years ago

Ce que Robert Fearnley a dit à propos de Decant Index:

First purchase went nice and smoothly second purchase not so good struggled

First purchase went well second not so good struggled to make payment with system went along time without portfolio I can only get it on my phone also it was at least a couple of weeks before I...

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James

Decant Index

4 years ago

Hi, Thank you for the valuable feedback and we apologise that the process wasn't as smooth as possible. Our team has been in touch and I hope your prior issues are now resolved. Thanks again and we hope to speak with you soon!

Frazeir Garside

Vérifiée par Feefo

Chorley

4 years ago

Ce que Frazeir Garside a dit à propos de Decant Index:

Been a pleasure so far so good.

I have recently purchased some whisky casks from the company. I have dealt with Miles Mathews who came as a recommendation to me from an ex colleague of mine. Miles made the process simple and has...

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James

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if you ever need us.

Mauvais

Vérifiée par Feefo

4 years ago

Effective,friendly advice

My consultant, Freddie, was really friendly, talked me through the whole process and provided me with three options from which to choose from. When I had some questions, he answered them quickly and...

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Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Julie Taylor

Vérifiée par Feefo

4 years ago

Ce que Julie Taylor a dit à propos de Decant Index:

Excellent customer service

It was a very straightforward process to purchase the barrels - couldn’t fault it. Excellent.

Ellie

Decant Index

4 years ago

Thanks for the great feedback. We really appreciate it and hope this is just the start of a great partnership between us!

Loris Rio

Vérifiée par Feefo

4 years ago

Ce que Loris Rio a dit à propos de Decant Index:

Great service and team & great web portal to manage and buy.

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us and are happy to hear you had a great experience using our portal. Please don’t hesitate to get in touch if ever you need us.

Arkadiusz Bisiorkowski

Vérifiée par Feefo

Edinburgh

4 years ago

Ce que Arkadiusz Bisiorkowski a dit à propos de Decant Index:

excellent service, good communication and perfect way of marketing. patience and excellent response to questions.

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Sean Wiggins

Vérifiée par Feefo

4 years ago

Ce que Sean Wiggins a dit à propos de Decant Index:

Professional and friendly service.

I'm new to whisky investments, from initial enquiry to talking with Dean, he made everything easy to understand and plain sailing to buy my first cask, hopefully first of many.

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

Christopher Ramsey

Vérifiée par Feefo

Ch76xl

4 years ago

Ce que Christopher Ramsey a dit à propos de Decant Index:

Excellent

Very professional , very informative this made the whole experience a pleasure on making my first investment in whiskey

Ellie

Decant Index

4 years ago

Thanks for the positive feedback! We love hearing from our customers about their experience with us. Please don’t hesitate to get in touch if ever you need us.

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Comment les avis de Feefo sont-ils recueillis?

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Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?