Cover-More Travel Insurance n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
6 years ago
No response
I sent Covermore an email weeks ago asking if it was possible to receive a refund or postpone our travel insurance since our overseas holiday got cancelled. I got an automatic response saying I would...
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2
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Mauvais
Vérifiée par Feefo
6 years ago
Have used covermore many times they couldn't even call us back first enq
No call back after leaving details on website twice over a five week period.
Then being charged a fee for cancellation of policy which is no fault of policyholder
2
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
didnt cover extra travel costs caused by Coronavirus cover pretty useless
Make it clear what isn’t covered
0
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Very, very poor. Lost a customer forever
Due to current world circumstances and the Coronavirus, events and travel have obviously been cancelled all over Australia and the rest of the world. I enquired as to wether covermore would refund my...
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Insurance not for these times
Insurance not for these times, if it wasn't for airline refunding money I would be out of pockets thousands. But lucky for you get keep all those covermore payments 100% for yourselves.
0
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Very poor customer sevice
The original service was great, provided me with a policy which suited the needs of my wife and myself for UK travel in June of this year, and they were helpful and efficient. However I have been...
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0
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
not responding
Tryed calling several times after I purchased the travel insurence before the cooling off period ended but couldn’t get through. We were obviously unable to travel like everyone else. I want a refund
0
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
I detailed my concerns in the returned email
0
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
I could not go due to Coronavirus. Wasted money, no refund.
More communication
1
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Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
The reason I have given 3 stars is due to the fact that I did not have a claim. So how do I rate whether an insurer is good or not? The true test of an insurer is how well a claim is handled, so in...
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