Cover-More Travel Insurance n'est plus un client actif de Feefo
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TC
Trusted Customer
Vérifiée par Feefo
Dawesville WA 6211
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
provide good cover at reasonable cost - for seniors easy to understand
Excellent Service
We have used covermore Insurance for all of our overseas travel for the past at least 5 or 6 years
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Waited weeks to get only a standard response...
Three weeks to respond post the submission of a claim to then quote policy not answer our enquiry.
Claim was due to the cancellation of a flight as it was under booked, not due to COVID-19.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Terrible cover and even worse service
terrible, still waiting for any kind of reply from 3 emails sent months ago.
waited on hold well over an hour several times.
Had two separate policies with covermore and they didn't cover anything....
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0
Partager
TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Poor communication as in no responses!
I have emailed multiple times over the last 4wks and get told we will contact you in the next 2 working days. Still heard nothing.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Willno longer use
I've always used covermore. On a recent cruise I didn't receive cover for a cancelled port where other people I know have on their travel insurance. I will be using other travel insurance providers...
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1
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Completely useless in the COVID-19 environment.. waste of money as we were not then covered . Trying to call the call centre was impossible. Emails customer service several times back in early March...
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1
Partager
Mauvais
Vérifiée par Feefo
6 years ago
I used online chat and found the communication met all my requirements. My problem was resolved on the spot.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
We cancelled our trip but have not received the refund on our policy.
By returning our emails and refunding our cancelled policy money ,!
1
Partager
TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Zero response to enquiry. Worse than a scam.
Purchased insurance on 12 February, sent enquiry on 29 March asking if the policy could be refunded or postponed. Never received a response from Covermore, and now travel date has been reached 3...
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1
Partager
TC
Trusted Customer
Vérifiée par Feefo
Newcastle, NSW
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Travellers Beware
It was the most frustrating experience dealing with the company. Never will I have insurance with them again. I canceled my policy within 18 MINUTES of having it. Applied on line and after going...
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