Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cosyfeet Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

Vérifiée par Feefo

6 years ago

Need return

They don’t answer the phone.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are really sorry but our opening hours are UK time 8.30am 17:30pm Monday to Friday. The time to call us is 3:30am-12:30pm (EDT time) Saturday 4am-8am (EDT Time) . we hope this is of some help.

Évaluations des produits

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are really sorry if you have been unable to contact us our opening hours are UK time 8.30am 17:30pm Monday to Friday. The time to call us is 3:30am-12:30pm (EDT time) Saturday 4am-8am (EDT Time) We have created the returnsdetails for you. We have emailed the Returns documents to the email address you supplied when the order was placed. You should receive this shortly. if we can be of any further assistance please do not hesitate to contact us.

Date de l'achat : 28/12/2019

0

Mauvais

Vérifiée par Feefo

6 years ago

I received my order quickly in time for Christmas.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are pleased to hear that you were happy with the service you received on your recent order from Cosyfeet. Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Évaluations des produits

Médias téléversés

Voir tous les médias (1)

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. Unfortunately this is a labelling error. We have checked the stock here and they are definitely a UK size 8 US size 10. This style may feel tighter as it has a thick lining, therefore you may need to order the next size up or possibly trying a different style without the lining in them. Please return these back to us and we will happily process a refund for you. Please accept our sincere apologies for any disappointment and inconvenience this may have caused. If we can be of any further assistance please do not hesitate to contact us.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are pleased to hear that you are happy with your recent order from our company. At Cosyfeet we aim to provide the best products and service possible so its always encouraging to hear from a happy customer. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are pleased to hear that you are happy with your recent order from our company. At Cosyfeet we aim to provide the best products and service possible so its always encouraging to hear from a happy customer. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Date de l'achat : 11/12/2019

0

SH

Susan Holton

Vérifiée par Feefo

6 years ago

Ce que Susan Holton a dit à propos de Cosyfeet:

Shipping took a while.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We can see by the order that the standard delivery was selected, this can take 10-20 days for delivery. Please accept our apologies for any delays. if we can be of any further assistance please do not hesitate to contact us.

Évaluations des produits

Date de l'achat : 28/10/2019

0

DF

Diana Farquhar

Vérifiée par Feefo

6 years ago

Ce que Diana Farquhar a dit à propos de Cosyfeet:

not happy

i have tried to print a return label, both from your instructions with the shipment and from an email you sent, in neither instance will the return label print. i am feeling stuck with product i...

Lire plus

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry to learn that you have been experiencing problems with the returns label. We have arranged for the label to be sent to you through the Post. Once you receive this please use the labels to return the item to us. Once again please accept our sincere apologies for any inconvenience this may have caused.

Évaluations des produits

Date de l'achat : 26/12/2019

0

JB

Jenine Braden

Vérifiée par Feefo

Louisville, KY

6 years ago

Ce que Jenine Braden a dit à propos de Cosyfeet:

Very helpful with placing order. Definitely recommend to people with wide feet.

Évaluations des produits

Date de l'achat : 12/12/2019

0

Mauvais

Vérifiée par Feefo

6 years ago

You won’t regret trying Cosyfeet!

FAST delivery and wonderful cosy shoes in the perfect color that my friend LOVES!

Évaluations des produits

Date de l'achat : 27/12/2019

0

Mauvais

Vérifiée par Feefo

6 years ago

It was easy to talk to the rep and order what I needed.

They were very helpful in getting me the right size socks. I have a hard foot to fit and they were very helpful in getting me what I needed.

Évaluations des produits

Date de l'achat : 06/12/2019

0

Mauvais

Vérifiée par Feefo

6 years ago

My husband feet are swollen and his sleepers really fit well. Thank you.

The service was great, The slippers arrived quickly and my slippers had to be returned and the process was easy. They contacted me immediately and they made it easy for me to return.

Évaluations des produits

Date de l'achat : 05/12/2019

0

NS

Nancy Stallings

Vérifiée par Feefo

Eureka, MO

6 years ago

Ce que Nancy Stallings a dit à propos de Cosyfeet:

Socks are warm and soft, but they run a little larger than expected.

They took forever to get here from the U.K. Held up in Belgium

Évaluations des produits

Date de l'achat : 21/12/2019

0

Mauvais

Vérifiée par Feefo

6 years ago

Everyone should try Cozyfeet.

The customer service was the best. I received my shoes so quickly.

Évaluations des produits

Date de l'achat : 09/12/2019

0

Cosyfeet Évaluations

Cosyfeet Extra Roomy Cottonrich Knee High SocksAutres évaluations de ce produit (15)Voir le site Web du produitMy mom likes them so far.

Cosyfeet Extra Roomy Cottonrich Knee High SocksAutres évaluations de ce produit (15)Voir le site Web du produitMy mom likes them so far.

Cosyfeet Spicy Extra Roomy Women's ShoesAutres évaluations de ce produit (34)Voir le site Web du produitthey just weren't what i expected and didn't fit well

Karen Loganberry 5Autres évaluations de ce produit (28)Voir le site Web du produitExcellent shoe.

Cosyfeet Holly Extra Roomy Women's SlippersAutres évaluations de ce produit (153)Voir le site Web du produitI purchased these shoes for a friend for a Christmas gift; they arrived when they were expected, they were the perfect fit and color and she LOVES them!

Cosyfeet Extra Roomy Cottonrich Softhold SocksAutres évaluations de ce produit (99)Voir le site Web du produitThis is the first time I tried Cosyfeet socks and I am well pleased with my purchase.

Cosyfeet Extra Roomy Cottonrich Softhold SocksAutres évaluations de ce produit (99)Voir le site Web du produitI am very pleased with the socks I ordered.

Cosyfeet Diane Extra Roomy Women's SlippersAutres évaluations de ce produit (133)Voir le site Web du produitThey looked good and my husband was very happy with the fit.

Cosyfeet Reggie Extra Roomy Men's SlippersAutres évaluations de ce produit (54)Voir le site Web du produitMy husband was very satisfied with the fit . He has swollen feet these slippers were easy for him to put on and off. Mine were nice but they were too big for me.

Cosyfeet Extra Roomy Super-soft Bed SocksAutres évaluations de ce produit (76)Voir le site Web du produitShipping is too expensive and the socks are also.

Cosyfeet Alison Extra Roomy Women's ShoesAutres évaluations de ce produit (111)Voir le site Web du produitThey are perfect.

Cosyfeet Ken Extra Roomy Men's ShoesAutres évaluations de ce produit (13)Voir le site Web du produitExcellent.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?