Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

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Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cosyfeet Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/cosyfeet-us | Feefo

Mauvais

5 days ago

Date de l'achat : 07/08/2025

Emma

Cosyfeet

3 days ago

Thank you for your feedback. We are pleased to hear that you are happy with the service you received from Cosyfeet. If we can be of any further assistance please do not hesitate to contact us.

Évaluations des produits

0

Mauvais

22 days ago

Date de l'achat : 22/07/2025

EXCELLENT

WHEN I CALLED EXPLAINING THAT I HAD TO RETURN THE SHOES YOUR REPRESENTATIVE COULD NOT HAVE BEEN NICER. HE WAS POLIET AND TALKED ME THROUGHT THE PROCESS AND DID NOT MAKE ME FEEL LIKE AN IDIOT.

Emma

Cosyfeet

19 days ago

Thank you for your feedback. Please accept our apologies for the delay in your order being delivered. We have tracked the order and its stating that the order was delivered on the 10.08.2025. If this is not the case please call us and we will chase this with our Global distributer. Once again please accept our apologies for any disappointment and inconvenience this may have caused. If we can be of any further assistance please do not hesitate to contact us.

Évaluations des produits

0

Mauvais

6 days ago

Date de l'achat : 06/08/2025

Slippers were too wide for me.

Service was good, however, I returned the shoes via UPS on Tuesday, August 19th and still awaiting my refund for both shoes. UPS tracking indicates that the shoes will be delivered to you on...

Tout lire

Emma

Cosyfeet

3 days ago

Thank you for your feedback. We can see by the tracking that the return arrived at the hub in Buffalo NY on the 26.08.2025, unfortunately we are still awaiting the parcel to arrive back with us in the UK. Once we receive the order here in the UK we will happily issue a refund. Please accept our apologies for any disappointment and inconvenience this may cause. If we can be of any further assistance please do not hesitate to contact us.

Évaluations des produits

Emma

Cosyfeet

3 days ago

Thank you for your feedback. We can see by the tracking that the return arrived at the hub in Buffalo NY on the 26.08.2025, unfortunately we are still awaiting the parcel to arrive back with us in the UK. Once we receive the order here in the UK we will happily issue a refund. Please accept our apologies for any disappointment and inconvenience this may cause. If we can be of any further assistance please do not hesitate to contact us.

Emma

Cosyfeet

3 days ago

Thank you for your feedback. We can see by the tracking that the return arrived at the hub in Buffalo NY on the 26.08.2025, unfortunately we are still awaiting the parcel to arrive back with us in the UK. Once we receive the order here in the UK we will happily issue a refund. Please accept our apologies for any disappointment and inconvenience this may cause. If we can be of any further assistance please do not hesitate to contact us.

0

NL

Natalie Lozoski

7 days ago

Date de l'achat : 22/07/2025

Évaluations des produits

0

WC

William Casey

San Jose, Calif. USA

7 days ago

Date de l'achat : 05/08/2025

Ce que William Casey a dit à propos de Cosyfeet:

Always a cheerful voice to speak to when ordering. My wife is from London. Been here 68yrs now.

Évaluations des produits

0

Mauvais

7 days ago

Date de l'achat : 22/07/2025

Thank you, finally shoes that swollen feet!

Had to return the initial order since those shoes were not a good fit for me. The return process was easy and the refund came quickly.

Évaluations des produits

0

Mauvais

9 days ago

Date de l'achat : 21/07/2025

Évaluations des produits

0

CS

Cathya Stephenson

Washington, DC

9 days ago

Date de l'achat : 01/08/2025

Ce que Cathya Stephenson a dit à propos de Cosyfeet:

It was excellent.

Évaluations des produits

0

Mauvais

9 days ago

Date de l'achat : 29/07/2025

GE9242297935GB

Am looking for an answer back from my numerous emails, calls and now this method

Emma

Cosyfeet

9 days ago

Thank you for your feedback. We are sorry to learn that you have not received your order. It appears that the order may have gone astray during transit. Please can you confirm if you would like us to arrange for a replacement to be sent or would you prefer a refund? Once we here from you we will action your request. Please accept our apologies for any disappointment and inconvenience this may have caused.

Évaluations des produits

Emma

Cosyfeet

9 days ago

Thank you for your feedback. We are sorry to learn that you have not received your order. It appears that the order may have gone astray during transit. Please can you confirm if you would like us to arrange for a replacement to be sent or would you prefer a refund? Once we here from you we will action your request. Please accept our apologies for any disappointment and inconvenience this may have caused.

0

FH

Fran Hill

18 days ago

Date de l'achat : 25/07/2025

Ce que Fran Hill a dit à propos de Cosyfeet:

kind of rude to say that you had to try them on with socks and only walk on carpets, but..... we shall see how long it takes to get my refund. I sent something back to another company the same day...

Tout lire

Emma

Cosyfeet

17 days ago

Thank you for your feedback. We offer a no quibble guarantee therefore we do not give rules for trying on our footwear. We can not see on any of our literature that this is stated anywhere. Please can you confirm where you have seen this information. With regards to your refund, this will be processed later today and will be in your account within 4 working days. If we can be of any further assistance please do not hesitate to contact us.

FH

Fran Hill

17 days ago

It was on a postcard in the box with the sandals with your company name on it.

Emma

Cosyfeet

10 days ago

Thank you for your feedback. We have looked into this further with our Warehouse Team. Our boxes were updated pre-covid to include the message you are referring to on the flap of the box. We are sorry that you feel this is not a suitable request, however we think it is a reasonable request to ask customers to put something on their feet whilst trying on shoes. It is something that would happen in any high street store, they would give you disposable socks to put on whilst you were trying on the shoes. If we can be of any further assistance do not hesitate to contact us.

FH

Fran Hill

10 days ago

1 - YOU STATED: 'we do not give rules for trying on our footwear', then in your newest response you stated: 'boxes were updated pre-covid to include the message you are referring to' so you do give rules. 2 - yes, stores they PROVIDE thin stockings to try on shoes. I don't stock them in my home. Either way, I'm returning them because they were not comfortable.

Évaluations des produits

Emma

Cosyfeet

17 days ago

Thank you for your feedback. We offer a no quibble guarantee therefore we do not give rules for trying on our footwear. We can not see on any of our literature that this is stated anywhere. Please can you confirm where you have seen this information. With regards to your refund, this will be processed later today and will be in your account within 4 working days. If we can be of any further assistance please do not hesitate to contact us.

Emma

Cosyfeet

10 days ago

Thank you for your feedback. We have looked into this further with our Warehouse Team. Our boxes were updated pre-covid to include the message you are referring to on the flap of the box. We are sorry that you feel this is not a suitable request, however we think it is a reasonable request to ask customers to put something on their feet whilst trying on shoes. It is something that would happen in any high street store, they would give you disposable socks to put on whilst you were trying on the shoes. If we can be of any further assistance do not hesitate to contact us.

Emma

Cosyfeet

17 days ago

Thank you for your feedback. We offer a no quibble guarantee therefore we do not give rules for trying on our footwear. We can not see on any of our literature that this is stated anywhere. Please can you confirm where you have seen this information. With regards to your refund, this will be processed later today and will be in your account within 4 working days. If we can be of any further assistance please do not hesitate to contact us.

Emma

Cosyfeet

10 days ago

Thank you for your feedback. We have looked into this further with our Warehouse Team. Our boxes were updated pre-covid to include the message you are referring to on the flap of the box. We are sorry that you feel this is not a suitable request, however we think it is a reasonable request to ask customers to put something on their feet whilst trying on shoes. It is something that would happen in any high street store, they would give you disposable socks to put on whilst you were trying on the shoes. If we can be of any further assistance do not hesitate to contact us.

0

Cosyfeet Évaluations

Cosyfeet Alison Extra Roomy Women's ShoesAutres évaluations de ce produit (102)Voir le site Web du produitThe area by my bunion is not as comfortable as I'd expected it would be.

Cosyfeet Sunny Extra Roomy Women's SandalsAutres évaluations de ce produit (43)Voir le site Web du produitThis sandal is a bit tight over my bunion area and other toes on that foot but It will work. Nothing I've tried is perfectly comfortable.

Cosyfeet Alison Extra Roomy Women's ShoesAutres évaluations de ce produit (102)Voir le site Web du produitTHE SHOES LOOKED GREAT BUT THEY WERE TOO HEAVY. I HAD TOE AMPUTATED AND THE WEIGHT OF THE SHOE WAS TO MUCH. NUT THE SHOES WERE BEAUTIFUL.

Cosyfeet Amelia Extra Roomy Women's SlippersAutres évaluations de ce produit (4)Voir le site Web du produitI can't review this product because I returned it. Seemed nice but was much to big.

Cosyfeet Gigi Extra Roomy Women's ShoesAutres évaluations de ce produit (30)Voir le site Web du produitVery comfortable!

Cosyfeet Sally Extra Roomy Women's Fabric ShoesAutres évaluations de ce produit (47)Voir le site Web du produitVery comfortable and make my swollen feet look small!

Mollie Strap ExtensionsAutres évaluations de ce produit (12)Voir le site Web du produitThey successfully allowed me to use the shoes, which were not wide enough to close over the straps securely.

Cosyfeet Darcy Extra Roomy Women's ShoesAutres évaluations de ce produit (79)Voir le site Web du produitThis is my third pair of Darcy shoes, chosen again because they fit perfectly and are good-looking. I need a half-size, which does limit my choices, however.

Cosyfeet Jo-Jo Zip Extra Roomy Women's ShoesAutres évaluations de ce produit (6)Voir le site Web du produitNever received the shoes within a week of 7/30/25 order date. Can't get anyone to contact me back about status of when I will receive my order #GE9242297935GB. Please reply. Thanks

Cher Strap ExtensionsAutres évaluations de ce produit (9)Voir le site Web du produitI wasn't as impressed with them in person as I was online. FOr the price they were not a great deal for me since they really were not that comfortable and not a great quality of leather. That's why...Tout lire

Cosyfeet Cher Extra Roomy Women's SandalsAutres évaluations de ce produit (37)Voir le site Web du produitthey were not as I expected and were nicer online than in person. they were not comfortable for my feet and not a great quality leather either. I returned them.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?