I have been emailed twice to ask my thoughts on the shopping experience but no email telling me why my goods have not been delivered or where they are currently.
Jack
Blacks
6 years ago
Hello Scott,
Thank you for taking the time to review Blacks.
I am sorry to hear about the delays with your order.
I can see that you have been in touch with Customer Care and I trust this is now resolved.
Your feedback is appreciated and will looked into and used to improve us in the future.
Kind Regards,
Jack,
Blacks Online Review Team.
Bought some zip trousers as planning a trip and was recommended Blacks. Took a look online and found some great bits, in their sale which made it even better.
Easy to use website, speedy delivery,...
The items I ordered were great, very pleased. The contact from Blacks about the progress of my order was bad. It took 10 days just to tell me they were in the warehouse, then a further 8 days before...
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Jack
Blacks
6 years ago
Hello Angela,
Thank you for the review of Blacks.
I would like to apologise for the delays with your order. Due to current circumstances, some of our orders are delayed.
If you wish to speak about your order further, please email us at onlinereviews@Blacks.co.uk along with this reference number #10027699, full name, order number and billing address.
I look forward to your email.
Kind Regards,
Jack,
Blacks Online Review Team.
Best price on the ‘net, for a market leading product. The delivery was a bit long but given circumstances not a problem and then, it turned up On a Saturday after 2 days instead of 7-10! Ideal and...
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus