Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen WHISTLES arvostelut

Luotettu asiakas

8 years ago

yes i would recommend whistles and i am definitely buying from them again. the order came quickly and the dress is gorgeous.

Ostopäivä: 30/11/2017

0

TC

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi WHISTLES:

Still not received

Still not received so why send me a survey? Ordered 7 days ago - pretty poor bearing in mond they were supposed to be in stock

Cath Frisby

WHISTLES

8 years ago

We are sorry to hear that you have not yet received your parcel and will certainly review this with our Courier. We will contact you directly with an update.

TC

Trusted Customer

8 years ago

4 days later and no attempt at delivery or any idea where the parcel is. To be told i'll get a refund isn't the point. I want the shoes but there's no way of even getting the couriers to attempt re-delivery. Just poor service.

TC

Trusted Customer

8 years ago

Hi Cathy We're now 36 hours on and i still haven't heard anything. You'd had lots of time to sort this out. Why don't you send me another pair out by express delivery so i get them by Friday? If the other pair mysteriously turn up (let's face it's nearly two weeks since I ordered them so it's unlikely) I'll contact you and you can get them collected. I'd appreciate an answer as soon as possible. By the way is the only way to get anyone to respond by posting publicly via review site? Kind of re-emphasises the problem don't you think?

Shiv Dewan

WHISTLES

8 years ago

Hi Richard,

Thanks for your response. We have now received an update from our courier company in regards to your order for which we have emailed you directly.

Tuotearvostelut

Ostopäivä: 23/11/2017

0

Luotettu asiakas

8 years ago

Would certainly use again

Quick and efficient service

Tuotearvostelut

Ostopäivä: 29/11/2017

0

TC

Trusted Customer

Leatherhead.

8 years ago

Mitä Trusted Customer sanoi WHISTLES:

Wonderful attitude and great products.

Of course I’d recommend Whistles.....always!. My daughter lives in Seattle and misses you terribly. Always first port of call on her return visits to uk. I’ve just purchased the most beautiful...

Lue lisää

Tuotearvostelut

Ostopäivä: 29/11/2017

0

Luotettu asiakas

8 years ago

I ordered something online then 4 days later they told me they could not fulfil the orser

Shiv Dewan

WHISTLES

8 years ago

Thank you for providing us with your feedback. We're sorry to hear that your recent order wasn't fulfilled. We are currently looking into this for you and will get back to you shortly via email.

Tuotearvostelut

Ostopäivä: 29/11/2017

0

Luotettu asiakas

8 years ago

Excellent service

Very helpful staff in the Marlow shop. They didn’t have the jumper I wanted in my size. They found one in a different colour to try on for fit, then looked on-line and ordered the one I wanted, plus...

Lue lisää

Tuotearvostelut

Ostopäivä: 29/11/2017

0

TC

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi WHISTLES:

My go-to brand for almost everything. You dress me!

I love Whistles, my all-time favourite brand!

Tuotearvostelut

Ostopäivä: 29/11/2017

0

TC

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi WHISTLES:

Terrible service again from Whilstles

1. Don’t sell stock online that isn’t available. 2. Advise customers of what ‘next day’ delivery means as I wasn’t told that it has to be before a certain time or next day drivers doesn’t count. 3....

Lue lisää

Shiv Dewan

WHISTLES

8 years ago

Hi Michelle,

Thank you for your feedback and I'm so sorry to hear that your recent order unfulfilled. We are looking into this for you and hope to get back to you with an update directly via email.

Ostopäivä: 29/11/2017

0

Luotettu asiakas

8 years ago

Poor delivery of order

Delivery of goods is shocking and I suggest you find a reliable company. I spent five days chasing my order which I was told had already been delivered, searched everywhere only to be told it was a...

Lue lisää

Shiv Dewan

WHISTLES

8 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you were given misleading delivery information for your recent order. This is definitely not the level of service we expect from our courier company, so I have forwarded your comments on to our Logistic Manager. And he will be looking into this further to ensure this doesn't happen again in the future. If there's anything else we can do for you today, please don't hesitate to get in touch with us on enquiries@whistles.com

Tuotearvostelut

Ostopäivä: 29/11/2017

0

TC

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi WHISTLES:

Faulty goods dispatched to me Bought earrings as a Christmas gift which are tarnished. I’m returning them

Shiv Dewan

WHISTLES

8 years ago

Hi Sue,

We're disappointed to hear that you received your recent order in this condition. We'd very much like to do something for you, so if you could kindly email us on enquiries@whistles.com and we'll have this resolved for you shortly.

Tuotearvostelut

Ostopäivä: 29/11/2017

0

WHISTLES arvostelut

Low Top Leather TrainersLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoOrdered 10 days ago. Still not received them even though they were dispatched 9 days ago.

Striped ScarfLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoQuality and colour as described

Cashmere Rib Back Roll NeckLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoIt looked utterly gorgeous but I chose to buy items in the sale instead......just being sensible and my heart didn’t like my decision one bits,

Zip Ribbed Neck Jersey DressLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoNot received item cannot comment

Annie Sparkle KnitLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoFits well (size 10) and is a lovely soft yarn. Haven’t worn it or washed it yet so can’t say whether it will wear well. Hope it does!

High Waist Barrel Leg JeanLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoVery modern, edgy fit, looks fabulous!

Ponte Panel Leather TrouserLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoToo large and I will be returning

Tia Crane Print Vneck BlouseLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoThis is beautiful and is already hanging in my wardrobe

Made Star Stud EarringLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoThe earrings were tarnished. Very disappointed I’m returning

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?