Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Wendy Wu Tours arvostelut

Näytetään kaikki 5,400 arvostelua

Luotettu asiakas

11 years ago

Have already made a complaint about our seats on the return flight from Hong Kong.…

Have already made a complaint about our seats on the return flight from Hong Kong. We were not able to sit together, otherwise the holiday was excellent.

Wendy Wu Tours

11 years ago

Thank you for your feedback and once again, we are sorry that it was not possible for you to sit together on the flight home. We are delighted to hear you otherwise enjoyed the tour and hope you have returned with lots of happy and lasting memories of Vietnam and Cambodia. Kind regards, Lorraine, Wendy Wu Tours

Tuotearvostelut

Ostopäivä: 22/02/2015

Luotettu asiakas

11 years ago

We chose Wendy Wu for the 2nd time because our China trip was so good.…

We chose Wendy Wu for the 2nd time because our China trip was so good. I have to say we were right. We were looked after wonderfully in the best hotels, the best eating places and the most...

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Wendy Wu Tours

11 years ago

Thank you for your review and it's wonderful to hear how much you enjoyed your Indochina Delights tour. We've passed a copy onto our ground handlers to share with your Guides - it'll make their day! Kind regards, Lorraine, Wendy Wu Tours

Tuotearvostelut

Ostopäivä: 23/02/2015

Luotettu asiakas

11 years ago

Could have done with some help at Heathrow and Singapore airports. If we had missed…

Could have done with some help at Heathrow and Singapore airports. If we had missed the connections, we were stuffed.

Wendy Wu Tours

11 years ago

We were sorry to hear of your disappointment with some aspects of the tour. We rarely receive complaints about the food but please rest assured your comments have been duly noted. We truly hope that overall you enjoyed visiting this fascinating region. Kind regards, Lorraine, Wendy Wu Tours

Tuotearvostelut

Ostopäivä: 23/02/2015

Luotettu asiakas

11 years ago

so far so good

Ostopäivä: 02/03/2015

Luotettu asiakas

11 years ago

So far the service I have received has been clear and efficient. Many thanks

Ostopäivä: 04/03/2015

Luotettu asiakas

11 years ago

The hotel we stayed in in Phnom Penh was very poor. The room was not…

The hotel we stayed in in Phnom Penh was very poor. The room was not clean, there were cockroaches in the bathroom and the catering was mediocre. A comment: you might consider because of the high...

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Wendy Wu Tours

11 years ago

Thank you for your feedback which is invaluable and has been passed onto our ground handlers for future improvements. We are delighted that overall you enjoyed the tour and we hope to have the pleasure of welcoming you on-board in the future. Kind regards, Lorraine, Wendy Wu Tours

Tuotearvostelut

Ostopäivä: 22/02/2015

Luotettu asiakas

11 years ago

So far on the booking front good precise information

Ostopäivä: 06/03/2015

Luotettu asiakas

11 years ago

Initially had to ring 24 hours after making booking because no details were sent. The…

Initially had to ring 24 hours after making booking because no details were sent. The home address was also completely incorrect!

Wendy Wu Tours

11 years ago

We are sorry if you did not receive the initial confirmation invoice we sent by email and that your address was incorrect. We trust everything is now in order but please contact us if you have any queries. Kind regards, Lorraine, Wendy Wu Tours

Ostopäivä: 04/03/2015

Luotettu asiakas

11 years ago

Stephen was extremely helpful and efficient in adding my booking to that of my wife's…

Stephen was extremely helpful and efficient in adding my booking to that of my wife's (made last December)

Ostopäivä: 03/03/2015

Luotettu asiakas

11 years ago

Lisa was a very helpful lady with all the facts at her fingertips. My brochure…

Lisa was a very helpful lady with all the facts at her fingertips. My brochure arrived the morning after my telephone call and the receipt for my deposit was on my e-mail within the hour, I am...

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Wendy Wu Tours

11 years ago

Thank you for your feedback on the booking process. We are delighted that you are pleased with the service you received from Lisa and will ensure that she gets your comments. We look forward to hearing all about your trip on your return! Kind regards, Jasmin, Wendy Wu Tours

Ostopäivä: 03/03/2015