Dear Valued Customer,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with your purchase.
As pearls are natural gemstones, each one is unique and will vary in shape, size, and surface characteristics. The pearls used in these earrings are intentionally selected to have an organic, irregular shape rather than being perfectly round.
That said, we want all of our customers to be happy with their purchase. If the earrings are unworn, we would be delighted to exchange them for another pair or a different item. Although our standard returns and exchanges policy is 30 days, we would be happy to honour an exchange outside of this period in this instance if the earrings remain unworn.
Please get in touch with our customer service team on 01908 523155, and we'll be happy to assist. Kind regards,
Customer Service Team
Very good service and quick delivery, very well packed as well. Very helpful staff if ever I have spoken to them. Have ordered a few times now from The Pearl Company.
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.