Thank you for your time in sharing your feedback with us, it is very much appreciated!
I am sorry to hear that you did not receive a response back in regards to your freight enquiry, I have passed this onto our Penny Scallan team to look into!
We are so pleased to hear that your daughter absolutely loves her new Russian Doll range of Large Backpack, Clip Board, Pencil case and Drawstring bag!
Kind Regards,
Stuck on You Customer Service