Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Great service ... but limited travelling times.

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Compared to Wightlink,you are a pleasure to do business with; you treat your customers with…

Compared to Wightlink,you are a pleasure to do business with; you treat your customers with respect and do not rip them off simply because you have a partial monopoly. Please keep on doing what you...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the kind review, we are not perfect but we have some strong values and employ some great people who put customers first. It's very rewarding that an increasing number of travellers are switching their allegiance as this helps grow our market share and gives us the confidence to invest for the future.

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Generally I believe Red Funnel offer a good reliable service. THe only comment I have…

Generally I believe Red Funnel offer a good reliable service. THe only comment I have to make is about the order in which paasengers are boarded on the ship. The last three times we have travelled...

Lue lisää

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

I travel fairly regularly from the Island to the mainland and have found Red Funnel to…

I travel fairly regularly from the Island to the mainland and have found Red Funnel to be excellent with pricing, the quality of the services on board re food etc, and the excellent staff who are...

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Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

everything from booking to traveling was first class

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

As a frequent traveller on Red Funnel in 2013, there have been a few really…

As a frequent traveller on Red Funnel in 2013, there have been a few really uncomfortable journeys at peak periods because of serious overcrowding on the passenger decks...with no seats available. ...

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Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Hot food had been kept hot for too long - the chips in particular were…

Hot food had been kept hot for too long - the chips in particular were dry and wizened.

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Ferry left 38 minutes late with no apology or explanation

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for letting us know, we'll follow this up with the crew concerned. In the meantime, please accept our apologies for the delay to your journey.

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

I've travelled with Red Funnel for many years and have always been completely satisfied with…

I've travelled with Red Funnel for many years and have always been completely satisfied with the standard and price of the service. Very efficient and the ferries are a joy to travel in (except in...

Lue lisää

Ostopäivä: 30/11/2013

Luotettu asiakas

Feefo Verified

12 years ago