Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

We travelled on an extremely busy sailing (Sat Nov 30th) at 9.00am - there was…

We travelled on an extremely busy sailing (Sat Nov 30th) at 9.00am - there was a helpful text the day before to warn us it would be busy so we arrived on good time. Ferry loading was extremely...

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Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

As usual a high standard from Red Funnel. Staff very polite and helpful. Just one…

As usual a high standard from Red Funnel. Staff very polite and helpful. Just one issue - most of the children on board running around and getting in everyone else's way and yes this is for their...

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Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

PLUS : Booking in is easy and staff very friendly. We were very early and…

PLUS : Booking in is easy and staff very friendly. We were very early and got on previous boat home. MINUS : Is it really cost effective to charge a £3.20 supplement to travel on an earlier boat that...

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Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Not enough seating!!! Had a most uncomfortable journey to Southampton on a low stool. Saw…

Not enough seating!!! Had a most uncomfortable journey to Southampton on a low stool. Saw families with young children and also disabled peaple looking and failing to find a place to sit. On the...

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Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Well, poor on the way from the Island, but excellent on the way back, (they're…

Well, poor on the way from the Island, but excellent on the way back, (they're usual quality of service in our experience). Sadly in the morning the ferry was well over subscribed with people and...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review. We will be increasing the number of seats and changing the style next year. Meanwhile, we are sorry your family was unable to find a seat during your recent crossing from the Island. The ships appear busier at this time of year because customers understandably prefer not to use the outside decks. Each can legally carry 915 passengers and crew so we have enough life saving equipment for this number + an additional 10%. The only time we get close to the ships capacity is on the Thursday & Monday of the Isle of Wight Festival and Bestival. As you would expect, the UK maritime industry is very tightly regulated and passenger safety is always our first priority.

Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

polite & helpful people Ferry on time both ways

Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Shame about travelling sports groups whose language and noisey behaviour tends to spoil the whole…

Shame about travelling sports groups whose language and noisey behaviour tends to spoil the whole experience!

Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Very helpful staff'

Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

The ferry was so full that there were not enough seats which mad the crossing…

The ferry was so full that there were not enough seats which mad the crossing with 2 small children was very difficult. Also as an islander I have no choice but to use the ferries and pay the...

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Red Funnel Isle of Wight Ferries

12 years ago

We have some good news coming on the seating front - check-out this Friday's County Press. In the meantime, thank you for the feedback.

Ostopäivä: 01/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Excellent service, was booked on much later service they managed to squeeze me on a…

Excellent service, was booked on much later service they managed to squeeze me on a much earlier sailing even though clearly very busy time. Thank you. Whightlink bye bye , Red Funnel all the way...

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Ostopäivä: 30/11/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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