Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

From booking online to sailing there and back again,everything was efficient and smooth... Definitely a…

From booking online to sailing there and back again,everything was efficient and smooth... Definitely a great way to travel!

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I deal with Red Funnel on a company and personal basis / they aree always ready…

I deal with Red Funnel on a company and personal basis / they aree always ready to assist and help with all quieries to reach a agreable solution if concerns arise.

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Pet facilities particularly dogs is poor and the attitude from the deck staff when I…

Pet facilities particularly dogs is poor and the attitude from the deck staff when I asked to keep the car spaced enough to get the dog out out of the car was abysmal. When I asked for the space, and...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback. I'm not sure whether you mentioned the need for dog access at check-in but we apologise for not being able to meet your request onboard. It sounds as though it could have been handled better by the deck crew so we will follow this up. As you are probably aware, we have to keep the space between vehicles fairly tight to ensure all booked vehicles can be loaded - 1 to 2 metres can make a difference to the overall stow.

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Could not fault the service other than not enough seating for passengers

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

The winter timetable is much better than Wightlink. Their last ferry off the Island on…

The winter timetable is much better than Wightlink. Their last ferry off the Island on a Friday is 10am - ridiculous!

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I mistakenly bought foot passenger tickets on the island sailing club link to your website for…

I mistakenly bought foot passenger tickets on the island sailing club link to your website for the ferry to East Cowes believing they were valid for the jet. When trying to change the eticket in West...

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Red Funnel Isle of Wight Ferries

12 years ago

thanks for the review. With the exception of season tickets and books of saver tickets, it is currently not possible to buy Red Jet tickets online and this is why it is advertised as a turn-up and go service. You will not have paid more by upgrading your ticket for use on the Red Jet, merely the fare difference. In terms of club discounts, these are volume based so it's probably worth contacting the club direct.

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Very quick at boarding and departing! Pleasant crossing no complaints

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Efficient, on time. Good service for snacks. Clean facilities.

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

It is a very stress-free experience taking the Red Funnel car ferry over to the…

It is a very stress-free experience taking the Red Funnel car ferry over to the IOW. The instructions are clear, paperwork minimal, the guys on the ferry that guide you on and off are polite and...

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Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

why is it that the cars that turn up late are put into a lane…

why is it that the cars that turn up late are put into a lane on the ferry so they are one of the first off, it should be first on first off, last on last off come on red funnel get it right

Ostopäivä: 02/12/2013

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Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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