Miten Feefo-arvostelut kerätään?

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Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

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Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Return crossing, no operational toilets or refreshments either way. Very poor passenger communication.

Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. This has been unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Very satisfactory journeys

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I was told that the ferry had been overbooked by one of the attendants who was…

I was told that the ferry had been overbooked by one of the attendants who was closing the gates. Admittedly I was not within the half hour requirement before sailing but a lady in front of me was...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review and the useful feedback. We don't have a policy to overbook sailings but very occasionally a bad stow or a high proportion of large cars can cause problems.

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Service was good. Customer phone services were very good indeed. Looking forward to the referb…

Service was good. Customer phone services were very good indeed. Looking forward to the referb of the Red Falcon ship. One thing of concern:- I tow a caravan. I am happy to travel on 'night-flyer'...

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Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Sailings have always been on time. The staff are always helpful and polite.

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Always clean tidy, and foods good. Only gripe is that there's not enough seating during…

Always clean tidy, and foods good. Only gripe is that there's not enough seating during busy periods and I've spent a few crossings sitting on the floor!!!

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

i have been to the isle of wight several times this year and have always been…

i have been to the isle of wight several times this year and have always been treeted with respect at all times , i travel by car and am dissabled , But havefound that you Always Treet Others As you...

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Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Easy to book, easy to board, no fuss.

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

excellent service runs on time, food wonderful, reasonable prices. That's three better than Wightlink

Ostopäivä: 10/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Brilliant price & service

Ostopäivä: 10/12/2013

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